Underwriter

Hollard Insurance; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An insurance provider is looking for an entry-level Underwriter / Sales Consultant in Johannesburg, Gauteng. The role involves advising on equine and pet insurance policies, ensuring excellent customer service, and executing sales processes. Ideal candidates will possess strong customer service, sales, and communication skills.

Qualifications

• Experience in a customer service role is preferred.
• Understanding of insurance products is a plus.

Responsibilities

• Maintain a high level of customer and broker service.
• Communicate professionally with internal and external parties.
• Execute the sales process with diligence and integrity.
• Optimize each lead allocated to the consultant.

Skills

Customer service skills

Sales techniques

Communication skills

Listening skills

Ability to overcome objections

Job description

Overview

We are looking to recruit an Underwriter / Sales Consultant at Hollard Equipage, based in Gauteng. Role objectives include sales and advice on equine and pet insurance policies, enhancing the image of the company through efficient and effective customer service, marketing Hollard Equipage in Gauteng and on social media, and processing and inputting policies within the set standards required by the company.

Key Responsibilities

• Maintain a high level of customer and broker service.
• Communicate professionally with internal and external parties and respond to queries within 24 hours.
• Execute the sales process with diligence and integrity.
• Communicate with potential customers skillfully and knowledgeably.
• Optimize each lead allocated to the consultant.
• Use appropriate interpersonal styles and communication methods to gain acceptance of our products from potential customers.
• Accurately identify needs by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how products satisfy the customers' needs.
• Understand objections and overcome them with an appropriate response.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Insurance