Turndown Attendant

Caesars Open Job; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A premier hospitality service in Cape Town seeks a Room Attendant to ensure guest rooms are clean and prepared for the evening. Responsibilities include cleaning occupied and unoccupied rooms, restocking amenities, and ensuring a comfortable environment for guests. Ideal candidates should have strong attention to detail and the ability to work well with others.

Qualifications

• Able to clean and refresh guest rooms efficiently.
• Strong attention to detail in room preparation.
• Ability to work harmoniously with co-workers.

Responsibilities

• Clean and refresh guest rooms for evening.
• Restock amenities and prepare rooms for guests.
• Comply with company work rules and standards.

Job description

Overview

BASIC PURPOSE: Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

Responsibilities

• Has a set number of occupied rooms to clean during a shift.
• Removes used towels and replaces them with clean ones from the Linen Closet; wipes down any wet surfaces in the bathroom; folds any clothing left in the room and places it in the appropriate spot.
• Removes Room Service trays, dishes, and carts to service landings. Closes drapes, reduces lighting, turns music on softly and prepares bed. (65%)
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens. (5%)
• Prepares unoccupied rooms for turndown for arriving guests. (10%)
• Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed. (10%)
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
• Works harmoniously and professionally with co-workers and supervisors. (10%)

Non-Essential Functions

• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant.