Tufting Machine Field Technician

Beaver Recruitment & Migration; Durban; On-site; ZAR 845,000 - 1,221,000; Full time

Benefits offered by this job

Ongoing technical training

International travel opportunities

Permanent full-time role

Job summary

Beaver Recruitment & Migration seeks an experienced Tufting Machine Field Technician to join a Belgium-based team and support customers worldwide. The role involves extensive travel, installation, commissioning, service, and ongoing optimization of tufting machines.

The successful candidate will complete structured training, then travel up to 70% of the time, providing hands-on technical support and building strong customer relationships across cultures.

Qualifications

• Proven experience with installation, start‑up, modification, servicing, or maintenance of tufting machines.
• Strong mechanical/electronic understanding and machine optimization.
• Hands‑on experience with industrial machinery and field service operations.

Responsibilities

• Participating in intensive technical training to develop specialist expertise in tufting machine operation, setup, maintenance, and optimization.
• Travelling internationally to install, commission, service, and maintain tufting machines at customer sites.
• Diagnosing and resolving technical issues through fault‑finding, troubleshooting, and machine adjustments.
• Supporting machine start‑ups and service visits.
• Providing professional technical support and guidance to customers.
• Helping customers optimize machine performance and production efficiency.
• Building and maintaining strong professional relationships with international customers.
• Representing the company professionally at customer sites.
• Collaborating with internal engineering and service teams to communicate technical findings and feedback.
• Identifying opportunities to improve machine reliability and performance.
• Contributing recommendations that support continuous improvement and customer satisfaction.

Skills

Tufting machines

Installation

Start-up

Maintenance

Field service

Troubleshooting

Education

Technical qualification in Mechanical/Electromechanical/Textile machinery

Job description

Build an International Technical Career

A globally respected manufacturing organization is looking for an experienced Tufting Machine Field Technician to join its team in Belgium and support customers across international locations.

If you have hands-on experience with tufting machinery, enjoy solving complex technical problems, and are excited by the opportunity to travel internationally, this role offers the chance to develop specialist expertise while working with customers and technology around the world.

About the Role

As a Tufting Machine Field Technician, you'll complete a structured, hands‑on technical training programme to further develop your expertise in tufting machine operation, setup, maintenance, and optimization.

Following your training, you'll travel internationally for up to 70% of your time, supporting customers with the installation, commissioning, servicing, troubleshooting, and optimization of tufting machines.

You'll act as both a technical specialist and company representative, helping customers achieve optimal machine performance while building strong, long‑term professional relationships.

What You'll Be Doing

Your responsibilities will include:

• Participating in intensive technical training to develop specialist expertise in tufting machine operation, setup, maintenance, and optimization

• Travelling internationally to install, commission, service, and maintain tufting machines at customer sites

• Diagnosing and resolving technical issues through effective fault‑finding, troubleshooting, and machine adjustments

• Supporting machine start‑ups and service visits

• Providing professional technical support and guidance to customers

• Helping customers optimize machine performance and production efficiency

• Building and maintaining strong professional relationships with international customers

• Representing the company professionally while working at customer sites

• Collaborating with internal engineering and service teams to communicate technical findings, field observations, and customer feedback

• Identifying opportunities to improve machine reliability and performance

• Contributing recommendations that support continuous improvement and customer satisfaction

We're Looking For

To be successful in this role, you'll have:

• Proven experience with the installation, start‑up, modification, servicing, or maintenance of tufting machines

• Strong technical interest and understanding of mechanical systems, electronics, and machine optimization

• Hands‑on experience working with industrial machinery, equipment commissioning, or field service operations

• Excellent problem‑solving skills with a methodical approach to troubleshooting and fault diagnosis

• The ability to remain calm under pressure and effectively manage priorities in fast‑paced environments

• Strong communication and customer service skills

• The ability to build professional relationships across different cultures

• A self‑motivated and adaptable approach

• The ability to work independently with minimal supervision

Advantageous Experience & Qualifications

• Technical qualification or background in Mechanical, Electromechanical, Textile Machinery, or a related field

• Knowledge of French, German, or Afrikaans

International Travel Requirements

This is a highly international position and candidates must be:

• Flexible and willing to travel internationally for extended periods

• Comfortable travelling for up to 70% of the role

• In possession of a valid passport

• Able to travel internationally without restrictions

• Comfortable working independently at customer sites across different countries and cultures

What's On Offer

• Full‑time, permanent employment

• Comprehensive onboarding and ongoing technical training

• Opportunity to develop specialist expertise in tufting machinery

• Exposure to diverse international projects, customers, countries, and industries

• Opportunity to work within a financially strong, globally recognized manufacturing organization

• Dynamic working environment combining the culture and agility of a family‑owned business with the resources and reach of a global organization

• Continuous professional development

• Long‑term career growth opportunities

• Competitive salary package aligned with experience, skills, and responsibilities

• Family‑friendly leave and vacation benefits

• Opportunity to build an international technical career while working with industry‑leading technology

Take Your Technical Career Worldwide

If you're an experienced Tufting Machine Technician who enjoys technical problem-solving, working directly with machinery, and the opportunity to travel internationally, we want to hear from you.