Trust Assurance Analyst

DigiCert; Cape Town; On-site; ZAR 420,000 - 560,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Generous paid time off

Family-friendly leave

Health and wellness support

Pension and life insurance

Employee Assistance Program

Education assistance

LinkedIn Learning access

Referral program

Travel insurance

Job summary

DigiCert seeks a Trust Assurance Analyst to join the Trust Office. You will support audit coordination, control execution, and governance processes to maintain compliance and assurance across frameworks.

The role requires 1+ year in compliance, risk management, or audit, with strong analytical, documentation, and communication skills. You will report to the Head of Risk & Compliance within the GRC function.

Qualifications

• Bachelor's degree in Law, Compliance, Information Security, Computer Science or related field.
• 1+ year of experience in compliance, risk management, audit, or related roles.
• Experience supporting audits and working with compliance frameworks (e.g., SOC 2, ISO 27001).
• Strong analytical, organizational, and documentation skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and work independently.
• Exposure to PKI, cybersecurity, or cloud environments is advantageous.

Responsibilities

• Audit Support & Coordination: coordinate external and customer audit activities, including scheduling, evidence collection, and walkthroughs.
• Control Execution: support implementation and maintenance of controls aligned to compliance frameworks; perform control testing and document results; escalate gaps as needed.
• Compliance Support: assist in maintaining compliance documentation and audit artifacts across frameworks (SOC 2, ISO 27001).
• Governance & Reporting: document meeting outputs, track actions, and contribute to reporting; maintain dashboards and reports.

Skills

Analytical thinking

Documentation skills

Written communication

Verbal communication

Organizational skills

Independent work

PKI knowledge

Cybersecurity exposure

Education

Bachelor’s degree in Law/Compliance/InfoSec/CS

Job description

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

We are seeking a Trust Assurance Analyst to join the Trust Office team at DigiCert. This role supports DigiCert’s compliance and assurance activities through the execution of audit coordination, control activities, and governance processes.

The successful candidate will have a minimum of 1 year of experience in compliance, internal audit, or risk management, and will be comfortable working independently on assigned tasks while collaborating across teams.

This role reports to the Head of Risk & Compliance and is part of the Governance, Risk and Compliance (GRC) function.

What you will do

Audit Support & Coordination

• Coordinate external and customer audit activities, including scheduling, evidence collection, and walkthroughs
• Design and maintain TrustPage this includes customer documents and ensuring access
• Prepare audit documentation and ensure completeness and accuracy of evidence
• Track audit findings and support timely remediation

Control Execution

• Support the implementation and maintenance of controls aligned to compliance frameworks
• Perform control testing and document results
• Escalate control gaps or issues as appropriate

Compliance Support

• Support compliance with frameworks such as SOC 2, WebTrust, ISO 27001, and applicable regulatory requirements
• Assist in maintaining compliance documentation and audit artifacts

Governance & Reporting

• Support governance activities by documenting meeting outputs, tracking actions, and contributing to reporting
• Assist in maintaining compliance dashboards and reports

Stakeholder Engagement

• Work with internal teams (Security, IT, Legal, HR, Operations) to gather information and support compliance activities
• Communicate clearly with stakeholders to ensure audit and compliance requirements are met

Continuous Improvement

• Identify opportunities to improve processes, documentation, and efficiency within compliance activities
• Stay informed on relevant regulatory and industry developments

What you will have

• Bachelor’s degree in Law, Compliance, Information Security, Computer Science, or a related field
• 1+ year of experience in compliance, risk management, audit, or related roles
• Experience supporting audits and working with compliance frameworks (e.g., SOC 2, ISO 27001)
• Strong analytical, organizational, and documentation skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and work independently
• Exposure to PKI, cybersecurity, or cloud environments is advantageous

Nice to have

• Progress toward or attainment of certifications such as CISA, CISM, CRISC, or CISSP

Benefits

• Competitive compensation and comprehensive benefits package
• Generous paid time off, including holidays and additional leave options
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
• Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
• Pension, life insurance, and income protection benefits (location dependent)
• Employee Assistance Program with 24/7 confidential support for employees and their families
• Education assistance and professional development opportunities
• Access to LinkedIn Learning and continuous learning resources
• Employee referral bonus program and additional company perks and discounts
• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
• Business travel insurance and global employee support programs