Truck & Trailer Service Advisor – Drive Service Sales & Customer Trust

Select Motor Recruitment; Pretoria; On-site; ZAR 230 000 - 300 000; Full time

Job summary

A leading automotive recruitment agency is seeking an experienced Service Advisor to work in the truck and trailer service sector in Pretoria. The role involves maximizing service sales, maintaining customer relationships, and ensuring high levels of customer satisfaction. Candidates should have a minimum of 2 years' experience, knowledge of customer service processes, and proficiency in MS Office and ERP systems. This is a full-time position offering a competitive salary.

Qualifications

• Minimum of 2 to 3 years experience as a service advisor in truck/trailer service.
• Knowledge of sound customer satisfaction processes.
• Experience in workshop practices for servicing and repairing vehicles.

Responsibilities

• Administrate duties for the Service and Repair Centre.
• Follow up with orders and parts requirements.
• Handle customer complaints up to a certain level.

Skills

Sales Experience

Time Management

Customer Service

Automotive Repair

Education

Grade 12

Certificate in Service Advisors course

Tools

MS Office

Syspro or similar ERP system

Job description

A leading automotive recruitment agency is seeking an experienced Service Advisor to work in the truck and trailer service sector in Pretoria. The role involves maximizing service sales, maintaining customer relationships, and ensuring high levels of customer satisfaction. Candidates should have a minimum of 2 years' experience, knowledge of customer service processes, and proficiency in MS Office and ERP systems. This is a full-time position offering a competitive salary.