Travelling Agency Consultant

Recooty; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel agency is seeking a passionate travel agency consultant based in Sandton, Gauteng. This role involves managing travel needs for clients, assisting with tours, bookings, and ensuring high satisfaction. Ideal candidates should have strong sales skills and relevant travel experience. Training will be offered for candidates without experience.

Qualifications

• Experience as a travel consultant preferred. Training provided for novices.
• Strong commercial awareness and sales skills required.
• Knowledge of GDS systems and online travel systems.

Responsibilities

• Manage client travel bookings and requirements.
• Advise clients on travel options and services.
• Handle payments, reservations, and customer complaints.

Skills

Travel consulting experience

Sales skills

Knowledge of GDS systems

Communication skills

Multilingual

Education

Grade 12 diploma

Degree in travel, hospitality, business or tourism

Job description

Overview

We are looking for a passionate travel agency consultant who will manage travel requirements for individuals and businesses on holiday. The successful candidate will assist with tourism-related package tours and services on behalf of suppliers. The goal is to ensure client loyalty for future services and high satisfaction.

Duties

• Collect payments, book transportation and make hotel reservations
• Work with clients to understand their needs, advise them on destinations, travel dates, costs, accommodations and modes of transport
• Provide relevant details, publications and brochures
• Sell and plan accommodations, insurance, transportation, and other related travel services
• Maintain client files and enter data into software
• Deal with travel problems, complaints or refunds
• Attend travelling seminars to be updated with tourism trends
• Network with tour operators
• Maintain financial and statistical records
• Prepare promotional materials to sell itinerary tour packages using promotional techniques
• Meet sales and profit targets

Skills

• Working experience proven as a travel consultant. Without experience will be mentored and trained by our excellent team
• Strong commercial awareness and sales skills
• Knowledgeable of GDS systems, e-travelling and computer reservations systems
• Fluent in English, multilingual is an added advantage
• Ability to communicate, interact and negotiate effectively
• Grade 12 diploma, degree in travel, hospitality, business relevant field and tourism