Travel Support / Admin Specialist (French)

Believe Resourcing; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading luxury travel organization in Cape Town is seeking an exceptional Travel Support / Admin Specialist (French) to provide meticulous administrative support to their team. Ideal candidates will have a National Senior Certificate and at least 2 years' experience in a Sales Administrative role within the Tourism sector. Fluency in French is essential, along with excellent communication and problem-solving skills. This role offers a competitive salary, opportunities for collaboration, and exclusive internal travel benefits.

Benefits

Competitive basic salary with pension fund contributions

20 days of paid annual leave

Beautiful office environment in central Cape Town

Access to exclusive internal travel deals

Qualifications

• Minimum 2 years’ experience in a Sales Administrative role within the Tourism sector.
• Ability to work in a fast-paced, deadline-driven environment.
• Willingness to learn and adapt.

Responsibilities

• Respond to lead-warming enquiries.
• Prepare accurate quotes and confirm services with suppliers.
• Upload, cross-check, and reconcile invoices against costings.
• Prepare final travel documents and fulfill emergency phone responsibilities.

Skills

Fluency in French (spoken and written)

Excellent communication skills

High attention to detail

Strong problem-solving ability

Excellent interpersonal skills

Education

National Senior Certificate / Matric

Job description

Location: Cape Town, South Africa
Salary: R20000 - R22000 Per Month
Work Model: On-site

About the Company

Our client is Africa’s leading luxury travel organisation, dedicated to creating unforgettable journeys that inspire, transform and protect. They are purpose-driven, committed to uplifting communities, conserving wildlife and leaving a meaningful legacy across the continent.

Why Join Them?

Join a mission-led company shaping the future of African travel.

Work with a passionate, experienced team who value innovation and human connection.

Thrive in a culture that encourages diverse perspectives and open communication.

Contribute to creating dream travel experiences for guests across the world.

Enjoy exclusive internal travel benefits, including significant discounts on activities, accommodation and unique African experiences.

About the Role

Our client is seeking an exceptional Travel Support / Admin Specialist (French) to provide meticulous administrative support to their Travel Consultants. You will play a vital role in maintaining accuracy and safeguarding quality behind the scenes, ensuring every travel itinerary is prepared to the highest standard.

What You’ll Do

• Respond to lead-warming enquiries
• Prepare accurate quotes
• Confirm services with suppliers
• Upload, cross-check, and reconcile invoices against costings
• Create supplier payment tasks
• Prepare final travel documents and vouchers
• Assist with restaurant, activities, and day-tour bookings
• Proactively identify and flag potential itinerary or documentation oversights
• Fulfill emergency phone responsibilities on a rotational basis
• Complete product knowledge training
• Attend supplier presentations

What We’re Looking For

• National Senior Certificate / Matric
• Fluency in French (spoken and written)
• Minimum 2 years’ experience in a Sales Administrative role within the Tourism sector
• Based in Cape Town
• Excellent communication skills
• High attention to detail
• Strong problem-solving ability
• Ability to work in a fast-paced, deadline-driven environment
• Willingness to learn
• Excellent interpersonal skills with the ability to build strong relationships

Benefits

• Competitive basic salary with pension fund contributions
• 20 days of paid annual leave
• Beautiful office environment in central Cape Town
• Opportunity to collaborate with a high-performing, diverse team
• Access to exclusive internal travel deals and staff rebates across Africa