Travel Consultant- Corporate

The Travel Group; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A corporate travel management firm in Gauteng seeks an experienced travel consultant focused on VIP clients. Responsibilities include providing seamless service, managing client relationships, and maintaining confidentiality. The ideal candidate will demonstrate strong sales orientation and attention to detail. Proficiency in Amadeus and other systems is required, along with a proactive approach to exceed client expectations.

Qualifications

• Proactive and solution-focused with a high level of attention to detail.
• Ability to handle and exceed client expectations.
• Experience working towards sales targets and achieving incentives.

Responsibilities

• Ensure basic enquiries are actioned within 30 minutes.
• Provide quality advice and relevant information to clients.
• Listen to client needs and present options based on their preferences.
• Maintain client confidentiality.

Skills

VIP High End Corporate Travel Consulting Experience

Sales oriented

Attention to detail

Tools

Amadeus

Outlook

Penguin (back-office system)

Job description

Company Description

The Travel Group is a specialist in Corporate Travel Management with offices located in Randburg. We pride ourselves on customising each travel experience according to our clients' unique needs, service requirements, and budget. Our team of proactive and solution-focused thinkers ensure a seamless travel experience.

Beneficial Experience

• VIP High End Corporate Travel Consulting Experience
• High performance, proactive, solution focused with the highest level of attention to detail & accuracy, leaving no room for errors.
• Provide a seamless service, handling any requests in full, often including an item where you exceed your client’s expectation.
• Must be sales oriented as the position involves working towards targets; Commission and incentives are payable for sales achievements.

Client Relations

• Ensure basic enquiries are actioned within 30min, you may request your teams support to achieve this goal.
• Provide quality advice & relevant information to clients.
• Listen to client’s needs; give options explaining why you’ve given each option, considering directness of routing, cost, and client preference.
• Keep client confidentiality within The Travel Group
• Visit your clients at least once every 6 months at their offices.

Systems Used

• Amadeus experience
• Outlook & Penguin (back-office system)