Transport Supervisor

A.P. Moller - Maersk; Johannesburg; On-site; ZAR 40 000 - 60 000; Full time

Job summary

A global logistics company in Johannesburg seeks a Transport Supervisor to manage daily operations, oversee a team, and ensure efficient transport processes. The ideal candidate will excel in operations management and customer service. Commitment to safety and performance standards is essential. This role offers a dynamic work environment focused on team collaboration and individual growth.

Benefits

Diverse workplace

Career development opportunities

Support for accommodation requests

Qualifications

• Experience in transport operations management.
• Understanding of fleet management and compliance standards.
• Strong communication and interpersonal skills.

Responsibilities

• Manage daily operations and planning for transport.
• Oversee customer order management and vehicle bookings.
• Lead and develop the transport team.

Skills

Operations management

Customer management

Team leadership

Transport Management System (TMS)

Problem-solving

Tools

Transport Management System (TMS)

Microsoft Office

Job description

Would like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Transport Supervisor will be supporting the Management Team with the day-to-day operation of the Transport Department, responsible for a group of operators and ensuring an efficient Transport operation in achieving business targets. Provide line management to the assigned group, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring operational targets, KPIs, and quality standards are met in order to meet the requirements of the customer. Develop the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering a culture of working safely.

WHAT WE OFFER

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together. Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

Key deliverables and outputs

Daily operations management

• Daily planning of next day operations
• Management of customer order and vehicle requirements
• Management of vehicle bookings and customer order planning
• Dispatch procedure
• Delivery procedure
• Debrief procedure
• Returns procedure
• System application and maintenance (TMS) & other systems used within the Transport department for dispatch or tracking daily operations and results
• Investigating process breach and provide a detailed report, ownership of daily load planner (i.e. follow up with Transport service provider for fleet numbers and ETA’s and drivers’ details)
• Smooth functioning of the daily operations and any tasks and instructions assigned to you by a superior

Shunt Management

• Ensure that the pre-inspection trip sheet is completed at the beginning of each shift
• Ensure all shunt trucks are in a roadworthy condition prior to departure
• Report of faults to respective service providers Incident/Accident investigations conducted
• Daily analysis of usage and usage reports and serviceability
• Reporting of truck breakdowns as well as following up on truck serviceability
• Ensuring vehicles are serviced and maintained in accordance with service intervals and safety standards
• Shift planning (correct number of staff for the shift)

Customer Management

• Ensure customer orders are attended to in a timely fashion, ensure collection and delivery info is recorded accurately and comprehensively within TMS and relevant reports
• Daily updates to customer on collection enroute and delivery confirmation
• POD management and ensuring the POD is available on TMS and uploaded on completion of each delivery
• Customer support on queries and query management ISO and business management system

TMS Management

• Ensure customer orders are uploaded on to TMS for next day operations before 17:00 daily
• Ensure load information is updated and kept up to date in TMS daily
• Ensure POD.s are uploaded daily on completion of every delivery
• Following up on tracking events escalated by the control tower in a timely fashion
• Ensure costings in the system per load is up to date for each load
• Ensure drivers are captured in the system and drivers’ info is up to date

Profit and loss

• Profit and Loss percentage mark up on each load and profitability targets
• Staff overtime
• Vehicle utilization
• General expenses (stationary usage etc.)
• Control of damages (at pint of loading, & driving incidents etc.)

People and staff management

• Staff Discipline
• Staff engagement (meetings, motivations etc.)
• Succession planning (admin + Blue collar)
• Wages queries
• Weekend Shift Planning (Correct number of staff for the shift)

Human resources

• Supervising of Load Planners

Maintenance Management

• System is maintained within your department/division. Weekly follow-ups with OPS Team (Ops Controller, Ops Supervisor, Ops Team Leader) on follow-up to completion of all maintenance issues to be completed on site
• Set-up a weekly Maintenance Meeting (Site: Fleet and Operations) and take minutes
• Ad hoc tasks as required
• ISO 9001-2015 knowledge & commitment

Any Other Duties Or Ad Hock Tasks

• As requested by Supervisor/Team Leader/Management/Executive
• Continuous improvement of skills, knowledge & service delivery
• Fulfil any tasks requested

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].