TRAINING CO-ORDINATOR – 5 STAR HOTEL – CAMPS BAY

Tych Business Solutions; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading training provider in the hospitality sector in Cape Town is seeking a Training Specialist to design and implement training programs. The ideal candidate will have at least 2 years of experience in a similar role and must possess strong communication and organizational skills. Responsibilities include conducting induction training and maintaining training documentation.

Qualifications

• Grade 12 (Matric) required.
• Minimum 2 years of experience in a similar training role within the hospitality industry.
• Experience with Learning Management Systems (LMS) and training delivery tools.

Responsibilities

• Design and implement structured training plans and programs.
• Deliver and support internal training sessions.
• Conduct induction training for new employees.

Skills

Strong administrative and organizational skills

Excellent verbal and written communication

Ability to develop and deliver effective training materials

Strong interpersonal and coaching skills

Education

Relevant tertiary qualification in Human Resources, Education and Training, or Hospitality Management

Tools

Learning Management Systems (LMS)

Opera

Job description

Minimum Requirements

Grade 12 (Matric)

Relevant tertiary qualification in:

Human Resources, or

Education and Training, or

Hospitality Management

Experience:

Minimum 2 years of experience in a similar training role within the hospitality industry

Experience with Learning Management Systems (LMS) and training delivery tools

Opera experience is advantageous

Skills

Strong administrative and organizational skills

Excellent verbal and written communication

Ability to develop and deliver effective training materials

Strong interpersonal and coaching skills

Management:

Foster and maintain positive relationships with managers and staff across the group

Uphold the company’s vision, mission, and values in all training activities

Design and implement structured training plans and programs

Quality assures all training-related processes

Operations:

Deliver and support internal training sessions

Share training materials via social media and digital platforms

Liaise with external providers for specialized training (e.g., First Aid, Firefighting)

Ensure comprehensive documentation of all training and store records in staff files

Promote HR engagement through effective communication platforms like WhatsApp and social media

Human Resources Support:

Manage and update the training and skills development database

Support the development and upkeep of training manuals

Coordinate access to training files and materials

Conduct induction training for new employees

Administrative Duties:

Review and revise training manuals regularly

Assist in drafting company policies and procedures

Ensure company compensation standards are adhered to in training contexts

Create tests and assessments for training verification

Compile and submit skills development reports on time

Provide regular HR-related updates and reports to operational managers