Trainee Shift Supervisor: Lead & Grow in Restaurant Ops

Alliance Foods SA (Pty) Ltd.; Qonce; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent food service company in Qonce is seeking 20 Trainee Shift Supervisors to join their development program. The role involves assisting the Restaurant General Manager with managing shifts, ensuring customer satisfaction, and maintaining service standards. Responsibilities include supervising staff, monitoring performance, and implementing safety protocols. This position offers an opportunity for growth into future supervisory roles within the organization.

Responsibilities

• Assist in achieving CHAMPS Standards by focusing on customer expectations.
• Manage shifts according to company policies and direct employee activities.
• Allocate responsibilities and monitor employee performance.
• Ensure correct maintenance procedures are followed.
• Implement safety and security measures for employees and customers.
• Report employee relations and customer service issues.
• Assist in restaurant training programs for staff.
• Act as a role model and provide leadership.

Job description

A prominent food service company in Qonce is seeking 20 Trainee Shift Supervisors to join their development program. The role involves assisting the Restaurant General Manager with managing shifts, ensuring customer satisfaction, and maintaining service standards. Responsibilities include supervising staff, monitoring performance, and implementing safety protocols. This position offers an opportunity for growth into future supervisory roles within the organization.