Trails GUide

Bushwise; Zeerust; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Accommodation

Medical contribution

Staff meals

Staff discounts

Gym access

WiFi access

Job summary

Bushwise seeks a passionate Trails Guide to join our field team in Zeerust. You will lead morning and afternoon game drives, host guests, and coordinate with reception for day-to-day operations. You will ensure safety, accuracy of the Day Sheet, and adapt to guest dietary needs.

You will be responsible for guest arrivals and departures, assisting with activities, and supporting lodge maintenance as required. A robust set of guiding certifications and weapon competencies is essential.

Qualifications

• Experience delivering high-quality guest experiences in safari lodges.
• Knowledge of NWPTB regulations and safe game viewing practices.
• Ability to coordinate with kitchen and reception on guest services.

Responsibilities

• Present at main lodge 30min before wake up to prepare coffee for guests.
• Wake up calls and hosting guests for morning coffee.
• Conduct morning game drives according NWPTB regulations.
• Coordinate with reception on Day Sheet changes.
• Accommodate dietary restrictions communicated to kitchen.
• Host high tea and arrange snacks on game drives.
• Conduct afternoon game drives following NWPTB guidelines.
• Maintain safety and cleanliness of vehicles and equipment.
• Assist with kiddies activities and lodge maintenance when needed.

Skills

Guest-focused service

Safety-first mindset

Clear communication

Education

Trails Guide (NQF2/NQF4)

Viewing Potentially Dangerous Animals (VPDA)

Nature Site Guide (NQF4)

PrDP

First Aid (Wilderness orientated)

Department of Tourism registered NDT

SAPS Firearm Competency

SASSETA 117705 / 119651 / 123519 or Licence to possess a firearm

CATHSETA certified

Reserve shooting assessments (30/20/10 and Bush Lane)

Tools

Advanced Rifle Handling (ARH)

Job description

Zeerust, South Africa

A 5-star luxury lodge is set in the heart of a premier, Big Five game reserve.They pride themselves on offering our international and local clientele the ultimate safari experience, world-class hospitality, and highly personalised service. They are looking for a passionate, guest-focused, and highly qualifiedTrails Guideto join the dedicated field team

Present at main lodge 30min before wake up call to prepare coffee for guests

Wake up call to guests and hosting guests for morning coffee

Conducting morning game drive according to NWPTB regulations

Following up with reception on any changes on the Day Sheet

Aware of guests' dietary requirement and communicate with the kitchen regarding

snacks on game drive (Lactose, gluten, vegetarian, vegan, etc.)

Meeting guests on arrival, taking luggage to the rooms, parking guests' vehicles

Greeting guests on departure, fetching guests' vehicles and doing luggage

Hosting guests at high tea

Conducting afternoon game drive according to NWPTB regulations (Code of Conduct)

Removing of unwanted critters & creatures from guests room during the night

Removing snakes for public areas and rooms

Airstrip clearing, pick up and drop offs while following Federal Air protocol

Conducting bush walks according to NWPTB regulations

Communicate ETA's with lodge via Parks board radio channel

Follow and ethically communicate on appropriate WhatsApp groups

Ensure vehicle and equipment is in good condition at all times

Ensure contents of First Aid kit is complete and not expired

Ensure rifle is signed in and out of safe and clean at all times

Report any faulty equipment to head guide

Conducting kiddies activities for children under the age of 10 years old

Assist with maintenance when needed

Requirements

Requirements

Trails Guide (NQF2/NQF4) Viewing Potentially Dangerous Animals (VPDA)

Advanced Rifle Handling (ARH)

Nature Site Guide (NQF4)

PrDP

First Aid (preferably Wilderness orientated)

Department of Tourism registered NDT

SAPS Firearm Competency

SASSETA 117705 / 119651 / 123519 or Licence to possess a firearm

CATHSETA certified

Reserve - 30 20 10 and Bush Lane shooting assessments

Competitive salary based on qualifications and experience, with accommodation, meals, medical contribution (after 3rd month) and additional staff benefits.

Commission R300 per Bush Walk with guests

Accommodation, meals, uniform, & medical contribution (after 3rd month)

Two complimentary drinks on game drive and two complimentary drinks when hosting

bednights per year for friends or family to visit

Reasonably unlimited staff village bednights for friends or family to visit

2 Complimentary bednights at any Company property for yourself & 1 person

Access to use the lodge gym

Free access to WiFi

Staff discount for drinks and curio items

Staff discount on flights between Johannesburg and the lodge