Traffic Coordinator

Cape Union Mart Group; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company is seeking a Traffic Coordinator to manage the seamless flow of creative briefs within their marketing department. This role involves liaising with project coordinators, ensuring deadlines are met, and maintaining quality of creative work. Ideal candidates have at least 2 years of experience in a creative setting, a relevant tertiary qualification, and strong communication skills. If you're highly organized, adaptable, and thrive under pressure, this is the role for you.

Qualifications

• Minimum 2 years' experience in managing studio workflows in a creative or marketing environment.
• Strong understanding of the creative process and development lifecycle.
• Able to thrive under pressure and meet tight deadlines while juggling multiple projects.

Responsibilities

• Manage incoming work from project coordinators to production teams.
• Liaise closely with coordinators to understand project scope, business needs, and delivery timelines.
• Compile and continuously update studio schedules to reflect current workloads and deadlines.

Skills

Excellent communication skills

Organisational abilities

Time-management

Conflict resolution

Adaptability

Education

Relevant tertiary qualification in Marketing, Communications, or Project Management

Job description

An exciting opportunity has become available within our Marketing Department for a Traffic Coordinator. This role is pivotal in ensuring the seamless flow of work within our studio—managing the dispatch and delivery of all creative briefs while maintaining deadlines and quality. We’re looking for a highly organised individual with a keen eye for design and marketing, excellent communication skills, and someone who lives our core values: Trust, Innovation, and Passion.

Key Responsibilities

• Manage incoming work from project coordinators to production teams, ensuring efficient delivery from brief to completion.
• Liaise closely with coordinators to understand project scope, business needs, and delivery timelines.
• Compile and continuously update studio schedules to reflect current workloads and deadlines.
• Assess incoming briefs and assign appropriate designers or creative resources to projects.
• Act as the central point of contact between coordinators and the studio for all design-related projects.
• Monitor project progress, flag potential delays, and communicate updates to stakeholders.
• Review and analyze completed projects for continuous improvement opportunities.
• Consolidate client requirements to streamline creative output and ensure alignment with objectives.
• Organise and facilitate kick-off meetings, brainstorming sessions, and design presentations.
• Develop and maintain monthly review decks to report on team performance and project output.
• Track time spent on projects to identify workflow efficiencies and inform future resource planning.
• Gain a deeper understanding of project profitability and align design time accordingly.
• Manage leave requests within the studio team and coordinate cover where needed.
• Conduct monthly check-ins with team leads to review studio performance, workload, and growth.

Requirements

• Minimum 2 years' experience in managing studio workflows in a creative or marketing environment.
• Relevant tertiary qualification in Marketing, Communications, Project Management, or related field.
• Strong understanding of the creative process and development lifecycle.
• Excellent written and verbal communication skills.
• Exceptional organisational and time-management abilities.
• Able to thrive under pressure and meet tight deadlines while juggling multiple projects.
• High emotional intelligence with proven conflict resolution and negotiation skills.
• Demonstrated ability to adapt to shifting business needs with agility and initiative.

Proven self-leadership and the ability to work independently and collaboratively