Tier-1 IT Desktop Support Engineer (Office 365 & Azure)

Parvana; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology service provider in Cape Town is looking for an IT Support Engineer to administer and support user accounts, troubleshoot network issues, and provide support for end-user devices. The ideal candidate should have certifications like MCP, A+, N+, or M365, along with experience in desktop support and Office 365 services. The role offers a salary of up to R25,000 before tax deductions depending on experience and qualifications.

Qualifications

• Experience in desktop support and IT support roles.
• Certified in MCP, A+, N+, or M365.
• Knowledgeable in Office 365 and Azure.

Responsibilities

• Administer and support MS Active Directory and / or Entra ID.
• Provide support for end-user devices and Office 365 apps.
• Troubleshoot networking and security issues.
• Monitor and remediate security threats.

Skills

MCP

A+

N+

M365 Certified Administrator

Desktop support

Tier 1 IT Support

Office 365

Azure

Job description

A technology service provider in Cape Town is looking for an IT Support Engineer to administer and support user accounts, troubleshoot network issues, and provide support for end-user devices. The ideal candidate should have certifications like MCP, A+, N+, or M365, along with experience in desktop support and Office 365 services. The role offers a salary of up to R25,000 before tax deductions depending on experience and qualifications.