Territory Sales

Beckman Coulter Diagnostics; Pretoria; Remote; ZAR 500 000 - 700 000; Full time

Job summary

A leading diagnostics company is seeking a Territory Sales & Application Manager to join their team in Pretoria, South Africa. This remote role involves managing sales activities, providing customer training, and supporting the implementation of company products. The ideal candidate should have a Bachelor's degree and experience in sales and customer relationship management. Frequent travel is required as part of the position.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in sales and customer support.
• Strong understanding of the diagnostics industry.

Responsibilities

• Design and deliver technical training to customers.
• Manage customer relationships in the assigned region.
• Conduct product demonstrations and promotions.

Skills

Customer relationship management

Sales funnel management

Technical support training

Education

Bachelor's degree

Tools

Salesforce (SFDC)

Microsoft Office Suite

Job description

Wondering what's within Beckman Coulter Diagnostics?

Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward.

Join a team where you can be heard, be supported, and always be yourself.

We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.

Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher.

Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.TheTerritory Sales & Application Manager- Cape Townfor Beckman Coulter Diagnostics is responsible for the sale and Applications Support of company products within an assigned territory or geographic region.

Provides expertise and service to customers.

Gathers data on marketing trends, competitive products, and pricing.

Builds relationships with customers and influences the acceptance and use of Company products.

Identifies, profiles, and may service key accounts.

May participate in negotiation of contracts.

Complies with applicable laws.

Requires frequent travel, vendor credentialing and uses complete understanding and wide application of technical concepts, theories, standards, and practices in chosen field, and is expanding knowledge or related disciplines.

Also designs and develop product specific training on various discipline specific equipment.

Delivers technical and customer training to internal and external customers on new and existing product technology, Application support and troubleshooting to customers and engineers.This position is part of the Sales Department located inCape Town Regionand will be aRemotePosition at Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.You will be a part of the Sales Department and report to the Group Sales Manager who is based inGauteng, responsible for Sales Growth & Revenue in Southern Africa.

If you thrive in an amazing, multifunctional, fast paced role and want to work to build a world-class Sales organization—read on.In this role, you will have the opportunity to : Design and develop product specific training on various discipline specific equipment.Delivery of technical and customer training to internal and external customersProvide customer training on new and existing product technology.Application support / troubleshooting to customers and engineersScan the market : Identifying potential customers; using the exiting list; adding to the list; visiting laboratories and hospitals.Product promotion : Based on the scan, identifying potential customers; visiting customers, identifying their needs, and explaining the products and benefits.Funnel management : Making their own prospect funnel list, identifying customer requirements and customer details; keeping track of timelines of execution; making and tracking their own database.Product presentation : Making a follow up appointment and demo the product; taking the potential customer to another customer's place to demo the product; else take the product to the customer's site; showing videos in case physical demo can't happen.Organizing demos with customers : Setting up time with the customers; arranging for logistics support.Customer Support : Managing logistics; organizing with distributors to ensure that the customer gets it on time; in case of any breakdowns, contact the service person.Negotiating with customers to agree on the quote.Taking the order : Signing the order form with the customer, managing tender follow up.Coordinating with other functions like service, applications, logistics, Finance.Pre-Installation Requisite : (PIR) Handling the site preparation; organizing the basic requirements like printers, etc at the regional office level.Inventory of re-agents at customers and suppliers; ensuring stock at the customer site and reserve stock at the distributors site; checking with customers on items that are running short; educating the customer on what should be stocked.Operating Term Lease : Tracking and monitoring the re-agents required at the customer sitepliance : Following up of compliance on contracts; visiting customers to check thisMeeting with existing customers : Understanding their issues and what they can do better; sharing product literature; sending scientific emails etc, Attending training programs.Attend exhibitions, Conferences and TrainingsNetworking with fellow colleagues – valuable to exchange information and solutions to problemsVisit Customers on regular basis to create awareness of Products and new product developments.Involve either Applications / Service or both with customer visits to promote and sell our services.Academic Days – responsible for compiling the agenda and getting speakers to present.Involved following up customer survey reports related to product issues.Attend all Company meetings as scheduled to familiarize myself with all current activities with the Company.Check all proposals and presentations to be in line with Company policies and procedures.Ensure Sales see all customers and not only the current or loyal BC CustomersHave1 : 1 meeting with Sales to establish needs or support and to identify possible new business opportunities.The essential requirements of the job include : Cape Town Region - Be familiar or know the region / location very well.Manage a large territory / region and develop a Territory Plan, drive area Forecast and identify the gaps, find countermeasures for gaps.Visit Customers and build customer relationships, Stakeholder mapping.Drive Opportunities and Sales Activities, identify & create new leads and submit to support functions.Provide quality training to customers.Interpret data from Sales Analyst on a weekly basis.Responsible for enhanced product / s portfolio or specialist product (variable volume segments)Working independently in the assigned territory and independently prepare quote as per the sales process.Strong funnel management control – SFDC Daily ManagementWorking with local application and service associate to resolve customer problem at a local level.Applications Report writing & Application Customer workshops, assisting sales with marketing and conferences etc.Managing training rooms and instruments in ApplicationsManaging training Application material and Excellent facilitation skillsMaintaining relevant and discipline specific shared folders in ApplicationsDaily management activities for Application SupportTravel domestically and internationally for work (80%)Bachelor's degree in (B.Sc.