Tender Administrator

Bright City Talent; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic firm in Alberton is seeking a Tender Administrator to manage customer queries and support the sales team. The ideal candidate should have experience in administrative support and strong communication skills. Responsibilities include processing orders, maintaining customer data, and collaborating with various departments to ensure smooth operations. This is an office-based position offering an engaging team environment.

Qualifications

• Minimum 1–3 years of experience in an administrative or sales support role.
• Industry experience with high-pressure, high-temperature valves and pumps is essential.
• Familiarity with sales processes and customer service best practices.

Responsibilities

• Accurately process sales orders, quotations, and invoices.
• Maintain up-to-date customer data within CRM.
• Respond to customer inquiries and provide administrative support to the sales team.
• Track and report on key sales metrics and performance indicators.

Skills

Communication skills

Attention to detail

Organizational skills

Problem-solving

Customer-centric mindset

Proficiency in Microsoft Office

Education

Matric / Senior Certificate

Tertiary qualification in Business Administration or related

Tools

CRM systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Tender Administrator plays a vital part in supporting the sales function by managing customer queries, processing orders, coordinating across departments, and maintaining accurate client records.

Reporting to the CEO theKey responsibilities include :

• Accurately process sales orders, quotations, and invoices.
• Maintain up-to-date customer data within CRM and internal systems.
• Respond to customer inquiries, resolving basic issues or escalating when needed.
• Provide administrative support to the sales team, including scheduling meetings, preparing sales documentation, and compiling presentations.
• Track and report on key sales metrics and performance indicators.
• Collaborate with logistics and finance teams to ensure timely delivery and invoicing.
• Monitor inventory levels and coordinate with logistics to fulfil customer orders.
• Prepare sales contracts, agreements, and other documentation in line with internal standards.
• Ensure full compliance with internal processes and policies.

Requirements & Competencies :

• Industry experience with high-pressure, high-temperature valves and pumps is essential to have (Energy, Water and Rail sectors)
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• Ability to prioritize and multitask in a deadline-driven environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); CRM system experience is advantageous.
• Strong interpersonal skills and a customer-centric mindset.
• Proactive problem-solver with a team-oriented approach.

Qualifications :

• Matric / Senior Certificate (required); a tertiary qualification in Business Administration, Sales, or a related field is advantageous.
• Minimum 1–3 years of experience in a similar administrative or sales support role.
• Familiarity with sales processes and customer service best practices.

This role forms part of a dynamic team, where everyone's contribution is valuable to the success of the business. This is an office based role, in Alberton.