Temporary Warranty Clerk

Staff Solutions Recruitment; KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency in South Africa is seeking an individual to manage claims and assist with workshop administration. The role involves tracking claims, submitting claims on time, and reporting on claims status. Candidates should be detail-oriented and able to support the workshop and service advisor with various tasks. Experience in a similar role is preferred.

Responsibilities

• Monitor and track alt claims submitted to the company and ensure claims are paid on time.
• Submit warranty, PDI, and Maintenance Contract claims while adhering to standards.
• Report daily on the status of all claims to management.

Job description

Duties

• Monitor and track alt claims submitted to the company and ensure claims are paid on time, following up on discrepancies.
• Ensure that parts requested by the company for safekeeping are processed accordingly.
• Timeously submit to company's all warranty, PDI and relevant Maintenance Contract claims whilst adhering to all the company standards.
• Report on a daily basis on the status of all claims to management.
• Report on weekly basis on outstanding settlement bill payments.
• Maintain and control of sublet orders, local parts orders, workshop consumables, Warranty parts returned / received and store control, monthly reports Service Centre Pinetown.
• Supply branch bookkeeper with all necessary documentation pertaining to a sublet or supplier who requires payment.
• Liaising with the parts department when pans are required for a warranty job.
• Ensuring that workshop staff provide the correct documentation such as the CCC's, job card and photo's for each claim.
• Assisting the service advisor when required for handling enquiries, booking of services etc.
• Up to date Administration.
• Participate in the recommendation of additional needs.
• Participate in informing the ordered about the delivery date and price.
• Compare the completion date with the collection date, specifies costs and compares these with the order limit.
• Conduct checks and optimize the Workshop loading of service resources, checks availability and any conflicts.
• Participate in acceptance of the parts request and vehicle identification.
• Workshop creditors control.
• Petty cash allocations on job orders.
• Working closely with bookkeepers with regards to workshop related paperwork.
• Assisting the service advisor when required for handling enquiries, booking of services etc.
• Assistant to Workshop Manager.