Temporary School Support & ICT Assistant

Optimi Learning; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading education support company in Gauteng is seeking Temporary School Support Assistants to help with daily operations and provide excellent customer service. Candidates must have Grade 12, familiarity with Microsoft Office, and own a laptop in good condition. This position involves assisting users, troubleshooting devices, and responding to client queries efficiently. A positive social demeanor and problem-solving skills are essential in this role.

Qualifications

• Grade 12 with CAT as a subject.
• Familiarity with Microsoft Office Suite.
• Proficiency in English and other official South African languages.
• Must have own laptop with Windows 10 & Microsoft Office in excellent working condition.
• Own transport is required.
• Excellent social skills.

Responsibilities

• Adhere to the school day work schedule.
• Downloading applications onto devices.
• App & devices troubleshooting.
• Assisting users in purchasing books online.
• Respond to client queries efficiently and effectively.
• Escalate relevant queries timeously.
• Build and maintain professional relationships with clients.
• Perform ICT jobs.

Skills

Excellent communication skills

Social skills

Problem-solving

Proficiency in English

Education

Grade 12 with CAT as a subject

Tools

Microsoft Office Suite

Laptop with Windows 10

Job description

A leading education support company in Gauteng is seeking Temporary School Support Assistants to help with daily operations and provide excellent customer service. Candidates must have Grade 12, familiarity with Microsoft Office, and own a laptop in good condition. This position involves assisting users, troubleshooting devices, and responding to client queries efficiently. A positive social demeanor and problem-solving skills are essential in this role.