Overview
Cape Town, Gardens • Contract, Full-time, Temporary. Highlands House is a well-established residential facility for frail older persons and is seeking a highly organised Finance / Admin Assistant to manage administrative processes, donor acknowledgments, financial documentation, and database management.
The ideal candidate will have strong attention to detail, excellent organisational skills, and the ability to multitask efficiently in a fast-paced environment.
Main Duties & Responsibilities
- Financial Administration
- Prepare and issue thank-you letters and tax certificates for all donations and bequests
- Maintain and update the spreadsheet of tax certificates for SARS submissions
- Assist in preparing finance letters and undertakings for new resident admissions
- Update and maintain monthly schedules for deceased estates, donations, and bequests
- Follow up on deceased estates and prepare letters of condolence
- Maintain accurate month-end schedules and debtors’ statements
- Documentation & Compliance
- Prepare and submit information for the Annual General Meeting (AGM)
- Draft and manage resolutions and ad hoc letters as needed
- Assist with preparing and sending tariff increase letters to relevant parties
- Database & System Management
- Maintain and update database
- Manage donor communication and engagement
- Support the digitization of forms for use across various departments, particularly in the clinic
- General Admin Support
- Assist in the implementation and maintenance of administrative systems
- Take minutes at meetings, circulate them promptly, and maintain records
- Additional ad hoc administrative tasks as and when required
Required Skills & Experience
- Work experience and industry exposure
- A tertiary qualification is required
- At least 2–3 years of administrative experience is essential, preferably in a service-oriented or non-profit environment
- Knowledge of bookkeeping and financial administration is advantageous
- Strong communication and interpersonal skills
- Strong verbal and written communication skills with a professional and empathetic approach
- Ability to communicate clearly with residents, families, donors, and financial institutions
- Strong interpersonal skills with the ability to work well within a team and support older persons
- Excellent administration and organisational skills
- Highly organized, efficient, and detail-oriented with strong planning skills
- Ability to multitask, meet tight deadlines, and manage competing priorities
- A proactive, self-driven individual who can work independently while maintaining team collaboration
- Strong problem-solving abilities and a structured approach to administrative processes
- Technical and system proficiency
- Advanced MS Word skills (formatting documents, creating forms, and integrating data into Excel)
- Proficiency in MS Excel for financial tracking and data management
- Experience with Salesforce and Mailchimp is highly advantageous
- Working knowledge of Xero or Pastel is beneficial
- General
- This is a front-line role requiring a professional, presentable, and engaging individual with the ability to handle public inquiries confidently
- Ability to maintain confidentiality and discretion when handling sensitive financial and resident information
Application
Interested? Click on the APPLY NOW / DOWNLOAD APPLICATION button below. Closing date for applications: 20 March 2025.
If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful.
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