Temp Counter Sales Clerk -Real Steel

SA Metal Group (Pty) Ltd; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading metal supplier in Cape Town is looking for a motivated Counter Sales Clerk for a temporary position. The role involves processing telephonic orders, assisting customers at the sales counter, and performing general administrative duties. Ideal candidates will have counter-sales experience in a retail environment and proficiency in MS Word and Excel. The successful applicant will be committed to providing excellent customer service and maintaining a high level of accuracy in data entry.

Qualifications

• Counter-sales experience in a retail environment is essential.
• Must be proficient in Microsoft Word and Excel.
• Ability to process data quickly and accurately.

Responsibilities

• Taking telephonic orders and processing them.
• Contacting customers for orders and specials.
• Assisting customers at the sales counter.

Skills

Counter-sales experience in hardware/ retail environment

Computer proficiency; packages required: MS Word, Excel

Excellent telephone manner

Ability to work under pressure

Customer service orientation

Education

Minimum Grade 12 or equivalent

Job description

JOB DESCRIPTION

The Real Steel department currently has a vacancy for a motivated, professional and organized Counter Sales Clerk to join their team. PLEASE NOTE THAT THIS IS A TEMPORARY POSITION FOR 3-6 MONTHS. The position requires an efficient individual who is able to work in a fast-paced environment and to meet strict deadlines.

• Taking telephonic orders, processing orders and following through to the delivery stage
• Contacting customers for orders and specials
• Checking market for pricing structures
• Assisting customers in the shop and at the sales counter
• Data capture and general admin duties
• Handling of cash
• Assisting with quarterly stock takes
• Assisting in other areas should the need arise
• All administrative duties related to inventory control

QUALIFYING EXPERIENCE

• Minimum Grade 12 or equivalent
• Counter-sales experience in hardware/ retail environment
• Computer proficiency; packages required: MS Word, Excel
• Ability to process data quickly and accurately
• Able to work neatly and clearly when capturing data and filing electronically
• Able to liaise professionally with customers, suppliers & colleagues
• Ability to work independently as well as in a team
• Excellent telephone mannerKnowledge of wide variety of steel, hardware and security products

QUALIFYING ATTRIBUTES

• Verbal and written communication skills
• Ability to work under pressure
• Customer service orientation
• Ability to organise and plan carefully
• Attention to detail and accuracy
• Hardworking
• Strong sense of integrity
• Honest and reliable

The successful applicant will be subject to background checks including credit, criminal and polygraph testing.

Other Information:

Job title: Counter Sales Clerk

Reporting to: Divisional Director - Finance

Job type: Permanent Role

Standard hours: 07h30–17h00: Monday – Thursday

07h30–16h00: Friday

May be required to work overtime as per operational requirements