Telesales Representative / Administration Assistant

Status Staffing; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in Gauteng is seeking a sales professional for a telesales role. The ideal candidate should have proven experience in telesales or inside sales and excellent communication skills. Responsibilities include making outbound calls, managing customer databases, and processing sales accurately. Experience with Pastel is essential. This is a permanent position with a market-related salary.

Qualifications

• Proven experience in telesales, inside sales, or a similar role.
• Strong administration skills.
• Excellent communication and interpersonal skills.
• Ability to persuade and close sales effectively.
• Strong organisational and time-management abilities.
• Familiarity with CRM systems is a plus.
• Experience with Pastel essential.
• Passion for sustainability and environmentally friendly products.

Responsibilities

• Make outbound calls to promote company products.
• Send regular emails to customer database.
• Maintain and grow contact database.
• Understand customer needs to recommend products.
• Close sales and process orders using Pastel.
• Follow-up on marketing leads.
• Respond to customer queries via WhatsApp.
• Liaise with operations for dispatch correctness.
• Meet or exceed sales targets.
• Provide exceptional customer service.
• Stay updated with product knowledge and trends.
• Assist Sales Director with administrative tasks.

Skills

Telesales experience

Strong administration skills

Excellent communication skills

Persuasion and closing sales

Organisational skills

Basic computer skills

Experience with Pastel

Passion for sustainability

Tools

Pastel

CRM systems

Job description

A recent professional profile photo is to accompany your application.

EMPLOYMENT TYPE : Permanent

SECTOR : Sales / Admin

BASIC SALARY : Market Related

START DATE : A.S.A.P / Immediate

REQUIREMENTS :

• Proven experience in telesales, inside sales, or a similar role (preferred)
• Strong administration skills (advantageous)
• Excellent communication and interpersonal skills
• Ability to persuade and close sales effectively
• Strong organisational and time-management abilities
• Basic computer skills : familiarity with CRM systems is a plus
• Experience with Pastel essential
• Passion for sustainability and environmentally friendly products (beneficial)

DUTIES :

• Make outbound calls to potential and existing customers to promote the companys products
• Send regular emails to the customer database, segmented by customer type
• Maintain the accuracy of database lists and actively grow the contact base
• Understand customer needs and recommend suitable products or solutions to increase sales
• Close sales and process orders accurately using Pastel
• Follow-up on leads generated through marketing campaigns
• Respond to customer queries via WhatsApp and other digital platforms
• Liaise with operations to ensure orders are dispatched correctly and on time
• Meet or exceed monthly sales targets and performance metrics
• Provide exceptional customer service and after-sales support
• Stay up to date with product knowledge, industry trends, and competitor offering
• Assist the Sales Director with daily administrative tasks to support smooth operations

HOURS :

• Monday to Friday : 08:00 – 17:00