Telesales & Customer Service Representative

Midvaal Recruitment; Vereeniging; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A well-established franchise company based in Vereeniging is seeking a dynamic Telesales & Customer Service Representative. The ideal candidate will have 2–3 years of telesales experience and 3–4 years in customer service. Responsibilities include conducting outbound calls, building customer relationships, and handling queries. A competitive salary package and opportunities for growth are offered within a friendly working environment.

Benefits

Salary from 10K to 11K

Competitive salary package

Supportive work environment

Growth opportunities

Qualifications

• 2–3 years telesales experience essential.
• 3–4 years customer service experience required.
• Own reliable transport and valid driver’s license.

Responsibilities

• Conduct outbound telesales calls to generate leads.
• Build and maintain relationships with customers.
• Handle customer queries and provide exceptional service.

Skills

Telesales experience

Customer service experience

Communication skills

Problem-solving skills

Education

Matric (Grade 12)

Job description

Overview

Vacancy : Telesales & Customer Service Representative – Vereeniging

Location : Vereeniging

Start Date : As soon as possible

A well-established franchise company based in Vereeniging is seeking a dynamic and customer-focused Telesales & Customer Service Representative to join our team.

Minimum Requirements

• Matric (Grade 12) – essential
• 2–3 years telesales experience
• 3–4 years customer service experience
• Own reliable transport and valid driver’s license
• Excellent communication skills – well-spoken and professional
• Strong telephone etiquette
• Bubbly and positive personality
• Ability to work independently and as part of a team
• Strong business mindset and problem-solving skills

Key Responsibilities

• Conduct outbound telesales calls to generate leads and close sales
• Build and maintain relationships with new and existing customers
• Handle customer queries and provide exceptional service
• Maintain accurate records of sales and customer interactions
• Meet and exceed sales targets and service KPIs

We Offer

• Salary 10K - 11K
• Competitive salary package
• Supportive and friendly working environment
• Opportunity to grow within a successful franchise group