Telesales Consultant with Pharmaceutical Experience (non- negotiable)

Tailormade Solution; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic sales organization in Durban is seeking a confident Telesales Consultant with prior experience in pharmaceutical sales. This role involves reaching out to healthcare providers, processing orders, and building customer relationships. Candidates must have a Matric certificate and strong telesales skills, specifically in pharmaceuticals. The company offers a competitive salary between R8,000 and R10,000 per month.

Qualifications

• Minimum 1–2 years of telesales experience.
• Pharmaceutical or healthcare sales experience is essential.
• Computer literate.

Responsibilities

• Conduct outbound and inbound sales calls to pharmacies and clinics.
• Promote pharmaceutical products and services.
• Build and maintain strong relationships with customers.

Skills

Strong communication and negotiation skills

Excellent telephone etiquette

Customer-focused

Organised and detail-oriented

Ability to work under pressure

Education

Matric certificate

Tools

MS Office

CRM systems

Job description

1. Job Specification: Telesales Consultant (Pharmaceutical Experience)

Location: Durban
Salary: R8 000 – R10 000 per month
Qualification Required: Matric

Role Overview

Seeking a confident and target-driven Telesales Consultant with experience in the pharmaceutical or healthcare sector. The successful candidate will be responsible for reaching out to clients, taking orders, upselling relevant products, and maintaining strong customer relationships.

Key Responsibilities

• Conduct outbound and inbound sales calls to pharmacies, clinics, and healthcare providers.
• Promote pharmaceutical products and services.
• Capture orders accurately and process them promptly.
• Build and maintain strong relationships with existing customers.
• Maintain an updated customer database.
• Achieve daily, weekly, and monthly sales targets.
• Provide product information and handle customer queries.
• Follow company procedures and comply with all industry regulations.

Minimum Requirements

• Matric certificate (non-negotiable).
• Minimum 1–2 years’ telesales experience.
• Pharmaceutical or healthcare sales experience is essential.
• Strong communication and negotiation skills.
• Excellent telephone etiquette.
• Ability to work under pressure and meet targets.
• Computer literate (MS Office, CRM systems beneficial).

Key Competencies

• Customer-focused
• Resilient and target-driven
• Organised and detail-oriented
• Professional communication skills