TELESALES CLERK PE

Work Africa; Gqeberha; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading FMCG company in Gqeberha seeks a proactive Telesales Clerk. The role involves managing customer sales calls, processing orders, and building strong relationships. Ideal candidates should have a Matric certificate and experience in telesales or customer service. This position offers a dynamic environment with a focus on customer satisfaction. Competitive salary based on market rates.

Qualifications

• 1-2 years of telesales, call center, or customer service experience.
• FMCG experience is an advantage.
• Fluency in English and Afrikaans.

Responsibilities

• Manage inbound and outbound sales calls.
• Process customer orders accurately.
• Build strong customer relationships.

Skills

Excellent communication skills

Strong attention to detail

Negotiation skills

Ability to work under pressure

Customer-centric attitude

Education

Matric (Grade 12)

Tools

MS Office

CRM systems

Job description

TELESALES CLERK/PORT ELIZABETH

We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels.

Minimum Requirements

• Matric (Grade 12) required.
• At least 1–2 years of telesales, call centre, or customer service experience — FMCG experience is an advantage.
• Strong communication (English/Afrikaans) and negotiation skills.
• Computer literate (MS Office, CRM systems).
• Ability to work under pressure in a fast-moving environment.
• Strong attention to detail and accuracy.
• Professional, friendly, and customer‑centric attitude.

Key Responsibilities

• Manage inbound and outbound sales calls to existing and prospective customers.
• Process customer orders accurately and efficiently.
• Build and maintain strong customer relationships to support repeat business.
• Promote current products, promotions, and new releases.
• Monitor stock availability and liaise with the warehouse and logistics team for deliveries.
• Handle customer queries, complaints, and follow‑ups professionally.
• Update customer information and order details in the CRM system.
• Achieve daily, weekly, and monthly call and sales targets.
• Assist the sales team with administrative tasks when required.

Salary

Market related

Application Process

Online applications will receive priority, or e‑mail CV to [e-mail], use “TELESALESPE” as a reference. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful.