Telesales Clerk

The Shoprite Group of Companies; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading catering service in Cape Town is looking for a Telesales Clerk to join their sales team. The role involves supporting sales representatives by processing orders, handling customer calls, and upselling. Ideal candidates should have strong communication skills and a customer-oriented mindset. A dynamic workplace culture that values diversity is emphasized.

Qualifications

• Adept at handling inbound and outbound customer calls.
• Ability to process orders and suggest alternatives.
• Experience in addressing concerns and upselling.

Responsibilities

• Provide support to sales representatives by processing orders.
• Engage in upselling opportunities and handle customer concerns.

Job description

Redstar Wholesale Catering Services is currently seeking a Telesales Clerk to join our dynamic sales team in a contact center. The ideal candidate should be adept at handling both inbound and outbound customer calls. This role involves providing crucial support to our sales representatives, where responsibilities include processing orders, suggesting alternatives, addressing concerns, and engaging in upselling opportunities.

The role will be based at the Brackenfell branch in Cape Town.

Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organization. A place where everyone matters and feels included.