Telesales Clerk

Compass Medical Waste Services Recruitment; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic sales company in Gauteng is seeking a motivated Telesales Clerk to assist with generating quotations, signing up customers, and cold calling leads. Candidates should have 1-3 years of telesales experience and be fluent in both English and Afrikaans. The role offers a competitive salary and opportunities for growth in a collaborative work environment.

Benefits

Competitive salary and benefits package

Opportunities for growth and development

Collaborative and dynamic work environment

Qualifications

• 1 to 3 years of work experience in telesales or a similar environment.
• Fluent in English and Afrikaans.

Responsibilities

• Gather and document customer information, payment methods, and purchases.
• Keep up to date on all products and inform customers.
• Develop a sales script to engage customers.
• Identify customer needs and close sales.
• Follow up with customers to ensure satisfaction.

Skills

Excellent communication and interpersonal skills

Strong administrative and organizational skills

Ability to work in a fast-paced environment

Strong problem-solving and analytical skills

Ability to work independently and as part of a team

Proficiency in all MS packages

Education

Matric

Relevant qualification (advantage)

Tools

SAP

Job description

Job Summary

We are seeking a highly motivated and enthusiastic Telesales Clerk to join our team in Gauteng. As a Telesales Clerk, you will assist the Free State Sales and Free State Sales Executive by generating quotations, signing up customers, general administration, whilst generating new business leads and cold calling those leads.

Requirements

• Matric
• Added advantage is a relevant qualification.
• 1 to 3 Years of work experience in telesales, Call Centre or in a similar environment.
• Experience working on SAP will be advantageous.
• Fluent in English and Afrikaans.
  
  

Responsibilities

• Gather and document customer information, payment methods, purchases, and reactions to products.
• Keep up to date on all products and inform customers of new products.
• Answer customers' questions on products and meet sales quotas.
• Develop a sales script to engage with customers.
• Build rapport with prospects and maintain effective communication.
• Identify customer needs, present product/service benefits, handle objections, and close sales.
• Follow up with customers to ensure satisfaction and address any concerns or issues.
• Seek referrals or repeat business
• Organisation and preparation
• Acquiring product/service knowledge
• Understanding target audience
• Customer engagement and service
• Cold calling
• Understanding of the sales process
  
  

Key Skills

• Excellent communication and interpersonal skills.
• Strong administrative and organizational skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proficiency in all MS packages.
  
  

What We Offer

Competitive salary and benefits package

Opportunities for growth and development

Collaborative and dynamic work environment