Telesales Agent

Cartrack; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading smart mobility tech company in Johannesburg is seeking a motivated Telesales Agent to join their Call Centre team. Responsibilities include reaching out to potential customers, identifying needs, and providing support. Ideal candidates are self-motivated with excellent communication skills and at least 2 years of sales experience. This full-time, on-site position offers an exciting opportunity for career growth.

Qualifications

• 2 years of B2B or B2C outbound sales experience in a call centre environment.
• Ability to build and maintain long-lasting customer relationships.
• Strong and professional telephonic communication skills.

Responsibilities

• Reach out to potential customers to present the company's products and services.
• Identify customer needs and provide support and assistance.
• Conduct follow-up activities.

Skills

Persuasive communication

Negotiation skills

Customer service orientation

Self-motivated

Fluent in English and additional language

Strong computer skills

Education

High school diploma or equivalent

Relevant tertiary education

Tools

Relevant software

Databases

Online platforms

Job description

Are you a go-getter, motivated to achieve results and up for a challenge?

Do you have the ability to grow and nurture customer relationships?

Role Description

We're a world-leading smart mobility tech company with over 1,, subscribers across 23 countries, and we're looking for Sales Agents to join our Call Centre team in Rosebank. The Telesales Agent is a full-time on-site role located in Rosebank.

As a Telesales Agent, you will be responsible for reaching out to potential customers to present the company's products and services, identify their needs, provide support and assistance, and conduct follow-up activities.

You will use potential leads and existing customers' information to contact them via phone, email, and online platforms.

This is an excellent opportunity for individuals with strong communication skills and sales experience to join a dynamic and innovative team.

Responsibilities

• Reach out to potential customers to present the company's products and services
• Identify customer needs and provide support and assistance
• Conduct follow-up activities
• Use potential leads and existing customer information to contact them via phone, email, and online platforms

Qualifications

• Prior experience as a telesales agent, with a track record of achieving and exceeding targets and generating new leads
• Excellent persuasive communication and negotiation skills, with the ability to listen actively and communicate effectively
• High level of customer service orientation, with the ability to build and maintain long-lasting customer relationships
• Self-motivated, resilient, and driven to succeed in a fast-paced and ambitious environment
• Ability to manage multiple tasks and priorities, to work both independently and as part of a team
• Fluency in English and at least one additional language to communicate with customers at a professional level
• Strong computer skills, with proficiency in relevant software, databases, and online platforms
• High school diploma or equivalent, with preference given to candidates with relevant tertiary education
• 2 years B2B or B2C Outbound Sales experience, gained in a Call Centre environment
• Must be able to sell to key decision makers (B2B sales to corporate market or B2C sales to consumer market)
• Completed Grade 12
• Strong and professional telephonic communication skills