Telemarketing Sales Agent

Vital Credit (Pty) Ltd; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job description

Conducting Sales Calls : Making outbound calls to potential and existing customers (and sometimes taking inbound calls) to generate interest and persuade them to apply for the company's financial products.

Customer Needs Assessment : Identifying and analysing customer financial situations and needs to recommend suitable financial solutions.

Product Explanation : Clearly explaining the features, benefits, interest rates, and terms of various financial products.

Application Assistance : Guiding customers through the online or phone application process and ensuring all required information is gathered accurately.

Compliance and Regulation : Adhering strictly to all relevant credit granting regulations and policies, such as the National Credit Regulator (NCR) to ensure all transactions are legal and ethical.

Target Achievement : Meeting or exceeding daily, weekly, and monthly sales, call volume targets.

Record Keeping : Accurately logging all customer interactions, outcomes, and information in a Workflow system.