Telecommunications Engineer 2

FirstRand; Randburg; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading financial institution seeks a Telecommunications Engineer to provide high-level support for VoIP infrastructure and the Oracle Session Border Controller. You will monitor SBCs, ensure optimal call routing, and collaborate with internal teams. Ideal candidates should have 5+ years in telecoms, solid SIP protocol knowledge, and a relevant degree or certification. Opportunities for networking and challenging work are offered. Apply now before the closing date of 17/02/26.

Benefits

Opportunities to network

Challenging Work

Opportunities to innovate

Qualifications

• Minimum 5 years’ experience as a telecoms engineer.
• Experience supporting Oracle Session Border Controller.
• Solid understanding of SIP protocol.

Responsibilities

• Monitor and support the Session Border Controllers (SBCs).
• Plan and upgrade SBC and peripheral systems.
• Liaise with service providers during outages.

Skills

Technical support for VoIP infrastructure

Support and monitor Oracle Session Border Controller

SIP protocol understanding

MySQL experience

Linux administration

Networking knowledge

Education

Degree or Diploma with required Certification

Job description

Job DescriptionHello Future Telecommunications Engineer I,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change

Are you someone who has experience in:

• Providing high-level technical support for network telecommunications Voice Over IP (VoIP) infrastructure for the entire FirstRand Group.
• Non-negotiable experience required in supporting and monitoring, troubleshooting etc. of Oracle Session Border Controller
• Minimum 5 years’ experience as a telecoms engineer supporting Oracle Session Border Controller
• Solid understanding of SIP protocol
• MySQL experience
• Linux administration experience advantageous
• Good understanding of networks

Key Responsibilities:

• Monitor and support the Session Border Controllers (SBCs) within the Group.
• Monitor and support the peripheral systems within the Voice environment including the Call‑Routing technology and Monitoring technology within the Group.
• Responsible for planning and upgrading the SBC and peripheral systems within the Voice environment.
• Ensure the optimal routing of calls to minimize service outages to the Group.
• Liaise with External Service Providers with respect to Service Outages and troubleshooting of Operational issues.
• Liaise with Internal Network Operational teams to minimise service outages to the Group.
• Liaise with Internal Voice Private Automatic Branch Exchange (PABX) Operations Teams to minimize service outages to the Group.
• Ensure optimized customer experience and service throughout the value chain.
• Cultivate and manage objective working relationships with a variety of internal and external stakeholders.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
• Maintain up to date on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Ensure integrated view and reporting of relevant business information.
• Report on and / or find solutions to items resulting from findings by internal or external audit and client management risk.

We can be a match if you have:

• Degree or Diploma and the required Certification
• 2 to 3 years related

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below 17/02/26.

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.