Telecom Project Manager

New Generation Management Consulting; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A consulting firm in Gauteng is seeking an experienced Project Manager to oversee telecom projects. Responsibilities include managing budgets, coordinating activities, and ensuring customer satisfaction. The ideal candidate will have a Bachelor's Degree in Telecom/Electrical Engineering, 5 years of telecom project management experience, and strong interpersonal skills. This role demands attention to detail and the ability to manage operational challenges effectively.

Qualifications

• At least 5 years' experience managing telecom projects.
• Deep understanding of manufacturing environment.
• A valid driver's license.

Responsibilities

• Prepare project documentation and reports.
• Coordinate project activities and logistics.
• Manage customer relationships and SLAs.
• Compile and control operational budgets.
• Design people management structures.

Skills

Confidence and assertiveness

Interpersonal skills

Good spoken and written English

Attention to detail

Supervisory skills

Negotiation skills

Communication skills

Computer applications (MS Word, Excel, PowerPoint)

Education

Bachelor's Degree in Telecom / Electrical Engineering or equivalent

Project Management Theory based on PRINCE2 or PMP

Job description

Overview

The core responsibility / output of the position is to plan, budget, monitor and report on the project with project management tools, sometimes pitching the idea of the project or being assigned to it once it's already been approved.

The Project Manager is the bridge between upper management, stakeholders and the teams tasked with the actual execution of the project.

The role is to ensure that the project plan is sound, regularly report on its progress and monitor it to ensure that its execution stays within the approved budget and schedule.

Responsibilities

Preparation of project documentation such as Project Plans, Project Progress Reports, Job Completion Certificates, Project Closure Reports, Project Delivery Feedback forms based on well‑defined processes

Coordination of project activities

Logistic handling including picking materials from customer premises and tracking proper use

Preparing daily, weekly and monthly status reports

Handling customer complaints based on Service Level Agreement (SLA) requirements

Managing the relationship with customers

Enforcing of Environmental, Health and Safety Requirements

Preparation of process documentations such as procedures and records

Any other duties that will be assigned from time to time

Compile and control operational budget for business to support and ensure that operations can be maintained

Monitor and manage budget and expenses with cost savings and efficiencies in mind

Monitor costing calculations for all operations and new projects / actions to ensure maximum profit and minimum waste

Implement structure to manage customer relationships and expectations from beginning to end of projects / orders

Ensure that customer requirements are correctly interpreted into specifications, scope and deliverables

Maintain professional, courteous relationship with customer

Ensure that amicable and positive relationships are maintained on all projects with all customers

Ensure that customer expectations are delivered on

Address customer queries quickly, efficiently and effectively

Design and implement people management structure that ensures effective and efficient control of all staff working in the PMO Department

Ensure that effective needs and matching assessments are done i.t.o. job profiles, skills, training, development

Manage human resource component, including leave administration, etc

Manage staff performance

Requirements

• Confidence and assertiveness
• Interpersonal skills
• Good spoken and written English
• Good listening skills
• Attention to detail
• Understanding of core operations of business
• Supervisory skills
• Negotiation skills
• Report writing skills
• Communication skills
• Use of computer applications such as MS Word, Excel, PowerPoint, etc

Behavioral Qualities

• Should be aware of Code of Conducts and Ethics
• Quick and self‑motivated learner to cope with the dynamic telecoms industry
• Self‑supervised worker, self‑motivated learner, creative
• Team player with good communication skills
• Highly organized, structured and calm personality capable of prioritizing tasks / challenges that the network presents to the incumbent
• Can do spirit driven by the customer centric approach towards tasks and work in general
• Adaptable, used to working to tight time scales, motivated to manage own time, works well on his / her own and with a team
• Attention to detail

Minimum entry requirements

• Bachelor's Degree in Telecom / Electrical Engineering or equivalent
• Project Management Theory based on PRINCE2 or PMP
• At least 5 years' experience managing telecom projects
• Designing and Operational Understanding of Telecom networks (Mechanical, RF and Passive Infrastructure)
• Deep understanding of manufacturing environment
• Thorough Understanding of NSB processes
• Processes followed in corporate organizations
• A valid driver's license