Overview
We are seeking a skilled Technician to support the repairs and maintenance of food service and catering equipment for our valued clients. This role involves delivering high-quality repairs and maintenance services to ensure the optimal functionality of food service and catering equipment.
Schedule
Monday - Friday: 08:00 - 16:30
Key Responsibilities
- Listen to customer concerns and clearly communicate all job-related matters
- Attend to emergency calls regarding equipment repair issues
- Collaborate with other maintenance workers, company officials, and staff to find effective solutions to repair or maintenance problems
Maintenance, Fault-Finding, and Repairs
- Diagnose technical faults on-site (primarily at our premises, but also remotely or at client sites)
- Provide on-site repairs, maintenance, and installations for various commercial catering and food service equipment
- Read and interpret wiring diagrams and follow operation and installation manuals
- Perform periodic inspections, cleaning, and servicing of equipment
- Prioritise the repair queue to ensure efficient service delivery
- Maintain client service logs for equipment repairs and updates
- Adhere to occupational health and safety standards during repairs
Repairs Administration
- Document service calls, travel logs, and any emergency after-hours repair work
- Report to the Technical Manager on all ongoing and completed repair tasks
Requirements
- Qualification as a Refrigeration Technician is advantageous
- Minimum N3 in Electrical Engineering
- At least 3-5 years of workshop/repair experience
- Knowledge and experience within the food service and catering equipment industry
- Strong administration and computer skills (Email, Word, Excel)
- Valid South African driver's license
Competencies
- Strong planning and organisational skills
- Excellent verbal and written communication skills
- Superior problem-solving and fault-finding abilities
- Highly organised with excellent attention to detail
- Professionalism in all interactions
- A willingness to learn and grow in the role