Technician

WNS Global Services SA; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading facilities management company is seeking a Technician in Cape Town to ensure uninterrupted business operations. The role includes managing technical teams and overseeing maintenance projects. Candidates must be qualified electricians with at least 5 years of experience in a facilities environment and proficiency in both English and Afrikaans. This position offers an opportunity to contribute to continuous improvement initiatives.

Qualifications

• At least 5 years experience preferably in a Facilities environment and in a similar role.
• Fluency in both English and Afrikaans is required.
• A Valid Driver’s License and own transport are mandatory.

Responsibilities

• Ensure uninterrupted business operations through efficient maintenance.
• Supervise and mentor technical team for optimal performance.
• Prepare weekly and monthly technical reports for leadership.

Skills

Facilities Management

Electrical installations testing

HVAC systems

Report writing

Regulatory compliance

Vendor contract management

Staff management

Education

Matric Grade 12

Qualified Electrician

Wireman’s license

WNS DOL registration

Minimum N3 or equivariant

Tools

Word

Excel

PowerPoint

Outlook

Job description

Job title : Technician

Job Location : Western Cape, Cape Town

Deadline : November 10, 2025

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Job Description

Role Purpose

• Ensure uninterrupted business operations through a safe and efficient facility environment.
• Manage a site team and lead day-to-day maintenance, proactively manage technical operations, and support lifecycle management of equipment.
• Oversee audits, enforce health & safety standards, guide utilities management, and contribute to continuous improvement across services and infrastructure.

Key Responsibilities

Operational Excellence & Maintenance

• Oversee planned, preventive, corrective, and emergency maintenance consistent with SLAs.
• Identify, assess, and resolve facility risks and equipment faults proactively.

Compliance & Continuous Improvement

• Implement and maintain HSE, quality, and risk management systems in line with company standards.
• Initiate process improvements to enhance operational effectiveness, energy efficiency, and cost savings.

Team & Project Leadership

• Supervise and mentor technical team, including scheduling, performance feedback, and development.
• Assist with or lead small-scale technical projects, ensuring timely and cost-efficient delivery.

Stakeholder Engagement & Reporting

• Serve as the communication hub, coordinating daily operations and handling supplier relationships.
• Prepare weekly and monthly technical reports for leadership and facilitate regular team and supplier meetings.
• Maintain audit-ready documentation, including compliance, maintenance logs, and project records.

Asset & Utilities Management

• Manage technical assets’ lifecycle to maximize equipment lifespan and compliance.
• Oversee utilities usage, monitoring, and cost-control initiatives.

Availability & Response

• Be available for standby duty and overtime when required.
• Respond promptly to emergencies affecting site operations.

Key Relationships

• Key Internal Relationships: Business leaders and campaigns, Management, Suppliers, etc.
• Key External Relationships: Service Providers, Vendors, Contractors, Landlords, Local Authorities & Supplier, regulatory bodies etc.

Qualifications

Essential

• Matric Grade 12
• Qualified Electrician
• Wireman’s license
• WNS DOL registration
• Minimum N3 or equivariant
• At least 5 years experienced preferably in a Facilities environment and in a similar role.
• A Valid Driver’s License and own transport
• Own mobile smart phone
• Fluent in both English and Afrikaans
• Proficient in Word, Excel, PowerPoint, Outlook etc.

Preferred

• Facilities Management background
• Testing electrical installations
• HVAC systems
• Report writing
• Regulatory compliance
• Vendor contract management
• Staff management (HR basic functions)
• Engineering / Technical jobs