Technical Demonstrator position available in Springs.
Be the face for our Leader in Underground Mining Machine Manufacturing, nationally, across borders and internationally.
The Technical Demonstrator will be the face of the company’s products, responsible for performing live demonstrations of products and equipment for a variety of audiences, including engineers, mine managers, and prospective buyers.
This role requires extensive travel to mine sites, trade shows, and client offices.
Key Responsibilities:
- Conduct Demonstrations and Trials: Perform on-site and off-site (including underground) demonstrations and trials of products and equipment, showcasing features, benefits, and operational procedures.
 - Provide Technical Expertise: Answer technical questions from clients and prospects, providing detailed explanations of product specifications, capabilities, and safety features.
 - Conduct on-site problem-solving for clients experiencing problems when installing or using our products and equipment.
 - Supervise Short-Term Mining Services Contracts: Daily management of the team, equipment, materials, production and quality.
 - Training & Assessment: Conduct accredited training and competency assessments for operators and technicians on the safe and efficient use of our equipment, ensuring all sessions are aligned with relevant industry standards.
 - Client Engagement: Build and maintain strong relationships with key stakeholders in the mining industry.
 - Act as a trusted advisor, understanding client needs and recommending appropriate solutions.
 - Feedback & Reporting: Gather feedback from demonstrations and client interactions to share with our product development and engineering teams.
 - Prepare detailed reports on demonstration outcomes and market insights.
 - Trade Shows & Events: Support or represent the company’s marketing team at industry trade shows and marketing events.
 
Requirements:
Education and Qualifications:
- Minimum Grade 12
 - Training & Assessment Certification (Must be an approved trainer and assessor, holding a valid certificate of competence from the relevant Sector Education and Training Authority (SETA), Mining Qualifications Authority (MQA)
 - Competent A and Competent B in Coal and Hard Rock will be an advantage
 - Relevant professional certifications are a plus
 
Experience:
- Previous experience in underground mining, particularly in roof support, is highly beneficial.
 - Experience with operating underground vehicles would be an advantage.
 - Proven experience in technical sales, product demonstration, or a field-based technical support role within the mining industry.
 - A commitment to safety protocols and procedures, with an understanding of a mine site’s strict safety regulations.
 
Skills and Attributes:
- Communication – Exceptional verbal and written communication skills with the ability to present complex information clearly and persuasively to both technical and non-technical audiences.
 - Strong analytical and problem-solving skills to troubleshoot minor technical issues during demonstrations.
 - Computer Literate.
 
Other:
- Must be fit and healthy to work underground.Must not be afraid of heights or confined spaces.
 - Must not have a criminal record.
 - Must hold a valid driver’s license.
 - Must hold a valid passport.
 - Must be willing and able to travel extensively, often on short notice, to various mine sites and remote locations.