Technical Trainer

Tracker; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology firm in South Africa is seeking a dynamic Technical and Learning Development Trainer to join the Human Capital team. The role involves designing and delivering training programs for technicians, ensuring they are equipped with the skills for quality installations. Ideal candidates will have a Diploma in Technical Training, PSIRA Grade C, and at least three years' training experience, complemented by excellent interpersonal skills and product knowledge. Competitive package includes a company vehicle and medical aid.

Benefits

Company vehicle

Petrol Card

17 Annual leave days

Medical aid

Provident fund

Qualifications

• Minimum 3 years' experience in training.
• Previous experience as an installation technician is advantageous.
• Accredited Assessor and Moderator certifications are advantageous.
• Proficient knowledge of Tracker systems and products.

Responsibilities

• Develop and upgrade installation training materials.
• Facilitate technical training for various technicians.
• Conduct refresher training and assessments.
• Design new training programs based on needs.
• Manage technical trial projects.
• Provide technical support to Managers and Technicians.
• Facilitate the Technical Internship Programme.
• Collaborate on eLearning materials.
• Share performance reports with stakeholders.
• Establish training standards for quality assurance.
• Support continuous improvement with Compliance.

Skills

Interdepartmental interaction

Independence and responsibility

Team motivation

Excellent people skills

Planning and organizing

Business writing skills

Education

Diploma / Degree in Technical Training

PSIRA Minimum Grade C

Tools

Microsoft Office suite

Job description

Introduction

Tracker is seeking a dynamic and experienced two Technical and Learning Development Trainer to join our Human Capital team.

The Technical Learning and Development Trainer is responsible for ensuring that all Tracker technicians—internal and external—are equipped with the necessary technical skills and knowledge to perform quality installations and related tasks to the highest standards.

This role involves designing, delivering, and evaluating training programs, as well as supporting continuous improvement through assessments, reporting, and collaboration with key stakeholders.

Duties & Responsibilities

• Develop, maintain, and upgrade installation-related training materials (Theory & Practical).
• Facilitate technical training sessions for Tracker-employed Technicians, Fitment Centre Technicians, Resellers, and Quality Assurers.
• Conduct refresher training and regular assessments to identify and address performance gaps.
• Design and implement new training programs based on identified needs and business objectives.
• Manage technical trial projects aligned with client or OEM requirements.
• Provide technical advice and support to Managers, Technicians, and Quality Supervisors.
• Facilitate the Technical Internship Programme.
• Collaborate with the eLearning Specialist to develop training material, assessments and monitor content via the use of technology to ensure that Tracker keeps up with best practice when it comes to delivering learning and development strategies.
• Share monthly and quarterly performance reports and On-the-Job Training (OJT) outcomes with stakeholders.
• Establish training standards and ensure quality assurance across all L&D technical activities.
• Serve as a liaison between L&D and Compliance, supporting continuous improvement and best practice alignment.
• Identify key performance indicators to measure training effectiveness and ROI.

Desired Experience & Qualifications

• Diploma / Degree in Technical Training or equivalent qualification in ODETD Practices.
• PSIRA Minimum Grade C.
• Minimum 3 years' experience training.
• Previous experience as an installation technician advantageous.
• Accredited Assessor (advantageous if constituent Assessor).
• Accredited Moderator (advantageous if constituent Moderator).
• Proficient in Microsoft Office suite.
• Excellent Tracker system & Product Knowledge.
• Positive attitude.
• Display Tracker business values.
• Maintain industry knowledge and best practice within education and development.
• Excellent interpersonal skills.

Required Skills

• Ability to interact with all departments at all levels.
• Ability to work independently, under pressure and must take responsibility.
• Ability to motivate the team.
• Excellent people skills.
• Planning and organizing.
• Excellent business writing skills.

Package & Remuneration

• Company vehicle
• Petrol Card
• 17 Annual leave days
• Medical aid
• Provident fund