Technical Support Administrator

Powerman; Gauteng; On-site; ZAR 120 000 - 150 000; Full time

Job summary

A leading company in power protection located in Roodepoort is seeking a Technical Support Administrator. This entry-level contract role involves providing hands-on technical support, troubleshooting hardware and software issues, and ensuring system uptime. The ideal candidate will have strong communication and customer service skills, attention to detail, and a proactive approach to problem-solving. Certifications in IT fields are a plus.

Qualifications

• Ability to interact professionally with users and provide quality assistance.
• Experience in system administration to manage and maintain IT infrastructure.
• Proactive approach to technical challenges.

Responsibilities

• Provide hands-on technical support and troubleshooting for hardware and software issues.
• Set up and maintain systems, ensuring system uptime.
• Deliver excellent customer service and communicate effectively with team members.

Skills

Strong communication skills

Customer service skills

Problem-solving ability

Attention to detail

Education

Certifications in relevant IT fields

Job description

POWERMAN Roodepoort, Gauteng, South Africa PowerMan has been in the power protection industry for the past 40 years.

As one of the top UPS brands in South Africa we pride ourselves on supplying a quality product with quality pre-sale and after sales service.

Role Description This is a contract role for a Technical Support Administrator, located on-site in Roodepoort.

The Technical Support Administrator will be responsible for providing hands‑on technical support and troubleshooting for hardware and software issues, ensuring system uptime, and resolving user concerns.

Additionally, the role involves setting up and maintaining systems, delivering excellent customer service, and effectively communicating with team members to ensure technical issues are addressed promptly.

Qualifications Strong communication and customer service skills to interact professionally with users and provide quality assistance.

Knowledge and experience in system administration to manage and maintain IT infrastructure and systems.

Problem‑solving ability, attention to detail, and a proactive approach to technical challenges.

Prior experience in a similar role is preferred; certifications in relevant IT fields are a plus.

Seniority Level Entry level Employment Type Contract Job Function Information Technology Industry Electric Power Generation #J-