Technical Service Engineer

Orica; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global leader in mining services is seeking an Engineer / Representative for Technical Services in Cape Town. This role focuses on developing customer technical relationships and supporting sustainable solutions. Candidates must have a strong engineering background with 3-7 years of experience and excellent communication skills. You will thrive in a collaborative environment that promotes growth and offers competitive compensation.

Benefits

Competitive salary

Flexible career paths

Collaborative culture

Qualifications

• Minimum 7 years experience post qualification for People Leader.
• Minimum 3 to 6 years experience post qualification for Technical Specialist.
• Demonstrated ability to build strong relationships with stakeholders.
• Strong written and verbal communication skills.

Responsibilities

• Develops customer technical relationships.
• Manages product/service implementation projects.
• Runs training and mentors blast technicians.

Skills

Relationship building

Strategic planning

Communication skills

Commercial acumen

Team leadership

Education

Tertiary qualification in Engineering

Tools

SAP

Analytics/visualisation tools

Job description

About Orica

At Orica, it's the power of our people that leads change and shapes our futures.

Every day, all around the world, our people help mobilise vital resources essential to progress.

Established in

• , we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13, across the world.

About the role

The Engineer / Representative - Technical Services supports customer Technical Services requirements including a strong emphasis on Product Stewardship, delivery of measurable value to customers and sustainable revenue to Orica.

What you will be doing

• Key Accountabilities: Develops Customer Technical Relationship, Contributes to customer needs and business development opportunity identification, Analyses blast measurements and assessing performance against a baseline, Prepares of differentiation product and services offerings, Manages product / service implementation projects, Develops case studies, Product application stewardship, Runs training and accrediting customers in Orica courses, Conducts training and mentoring for Blast Technicians.

What you will bring

BAND F PEOPLE LEADER

• Minimum 7 years experience post qualification.
• Experience leading a team, including building a collaborative approach.
• Demonstrated ability to build strong relationships with a range of stakeholders.
• Strong strategic and commercial acumen supported by sound commercial judgement.
• Ability to plan, influence & execute.
• Strong written and verbal communication skills to present strategic logic and recommended pathways, coupled with the ability to present to key stakeholders.

BAND F TECHNICAL SPECIALIST

• Minimum 3 to 6 years experience post qualification.
• Demonstrated ability to build strong relationships with a range of stakeholders.
• Strong strategic and commercial acumen supported by sound commercial judgement.
• Ability to plan, influence & execute.
• Strong written and verbal communication skills to present strategic logic and recommended pathways, coupled with the ability to present to key stakeholders.
• Role dependent - technical & / or functional business system applications required for tasks (e.g. SAP, SF, Concur, analytics / visualisation tools, engineering software, etc.)

Role dimensions

Span of control :

• Headcount – X Direct, X Indirect
• Sphere of influence :
• Department / Functional Sub-specialty SME
• Travel requirements :
• Role dependent

Your qualifications

Insert tertiary qualification required for role (e.g. Accountant must have a tertiary degree in an Accounting discipline, an Engineer must have a tertiary degree in an Engineering discipline)ORTechnical qualification / legistlative / SHES certification

How you shape and influence others

• Demonstrates courage, resilience and flexibility
• Strong reputation for integrity, ethics, personal values and solid character
• Strong stakeholder management, interpersonal & communication skills
• Self-aware and open to feedback
• Work effectively across business unit
• High level decision making ability
• Able to manage multiple tasks within deadlines and work independently

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture.

We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture.

Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate.

We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.