Technical Sales Specialist (Presales) - Print & Projection

Epson; Johannesburg; On-site; ZAR 40 000 - 60 000; Full time

Job summary

A leading technology company in Johannesburg is looking for a Technical Sales Specialist (Presales) specializing in Print & Projection. The ideal candidate will provide high-level technical expertise to customers and partners, align solutions with customer needs, and manage various technical discussions and projects. Candidates should have a background in computer science and be knowledgeable about technical products in this industry.

Qualifications

• Experience in a technical support or similar role.
• Ability to troubleshoot and provide support on products.
• Good knowledge of operating systems and software testing.

Responsibilities

• Build relationships with customers and channel partners.
• Develop product/system proposals based on customer needs.
• Manage technical discussions and negotiations with customers.

Skills

Technical product/market experience

Numerate, analytical and logical approach

Innovative approach to optimize reports

Education

Computer Science graduate

Tools

MS-Windows

Networking

MS-Office

3rd Party driver/software

Job description

Job title: Technical Sales Specialist (Presales) - Print & Projection

Job Location: Gauteng, Johannesburg

Deadline: November 24, 2025

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Your mission

The Technical Sales Specialist is responsible for providing high-level technical sales expertise to the local sales teams, customers and channel partners. Understands the customer requirements to align and put them in scope with Epson’s product portfolio to provide solutions meeting and exceeding customer needs. Feeding back the market needs / trends to the business for future product development cycle.

What you will do

• Engage and build relationships with customers, channel partners and their technical representatives early in the sales cycle and throughout the sales process to understand their business needs and solution objectives.
• Develop an understanding of customer requirements and formulate a product / system proposal based on the company’s sales strategy and product potential. Delivering more value to the customers at better margins through optimally defined solutions.
• Manage the technical discussion / negotiation process with the customer and any linked external service provider.
• Work with Central BU to execute strategy and feedback market information for future product planning,
• RFI / RFP / Tender contribution / input
• Manage customization and integration projects as required
• Manage Beta tests prior to launch with selected customers and resellers
• Provide 2nd line troubleshooting to customers and channel partners.
• Provide an in-depth understanding of new products, software and drivers for the purpose of supporting customers.
• Provide Technical Support expertise and demonstrate equipment at sales exhibitions and events.
• Support local sales team, customers and channel partners with product information and updates in line with launch and product life cycle.
• Manage the demo inventory for demo / seeding; support demos and exhibitions.

What we ask for

• Computer Science graduate / Technical Support Engineer background
• Technical product / market experience gained in a similar industry
• Numerate, analytical and logical approach to problem solving
• Use of innovative approach to optimize reports and analysis

Technical Skills

• Computer literate with knowledge of MS-Windows, Networking, MS-Office, 3rd Party driver / software
• Good knowledge of Operating Systems (including mobile)
• Software & Hardware testing
• Troubleshooting & Diagnostics
• Exhibition / Event setup & support
• Colour management knowledge
• Colour matching knowledge incl. Profiling
• Understanding of finishing requirements
• Knowledge of RIP software
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