Technical Sales Coordinator (Must Have Steel And Metal Industry, Or Engineering Industry Experience)

Talent Evolution; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A prominent sales and engineering firm in Johannesburg is seeking an experienced Internal Sales Manager with at least 5 years in the Steel and Metal industry to manage sales inquiries and generate customer quotations. Ideal candidates should possess ERP system experience and a valid driver's license. The role requires reliable transportation and the ability to work overtime as needed.

Qualifications

• 5 years minimum working experience within the Steel and Metal industry, or Engineering Industry.
• Experience with sales of valve and piping products will be an added advantage.
• Must have a valid drivers license and own reliable transport.

Responsibilities

• Manage and action all internal sales enquiries.
• Generate and issue customer quotations within specified turnaround times.
• Compile product specifications and configurations according to customer requirements.
• Communicate effectively with transporters, logistics providers, and other stakeholders.

Skills

Sales management

Customer relations

ERP systems

Technical product knowledge

Education

Matric / Grade 12

Certificate or Diploma in Accounting, Finance, Supply Chain Management, or Business Management

Certificate in Project Management

Certificate in Mechanical Engineering

Tools

Sage

Pastel

Syspro

Oracle

SAP

Job description

Responsibilities :

• Manage and action all internal sales enquiries.
• Generate and issue customer quotations within specified turnaround times.
• Analyse, understand and translate sales enquiries to extract technical information to quote correct product and specifications.
• Analyse, understand and translate tender documents, specifications, processes, and scope requirements.
• Complete and compile all natures of tender forms and supporting documents for tender applications and bid submissions.
• Understand part numbers and model numbers to match sales enquiries to specific products according to customer requirements.
• Compile product specifications and configurations according to customer requirements.
• Estimate and calculate cost pricing, markups, and selling prices.
• Obtain product pricing and specifications from internal price lists.
• Obtain prices from suppliers for buyouts and other 3rd party products.
• Manage, maintain and communicate supplier price increases as they occur.
• Generate transaction documents on the system such as Sales Orders, Proforma Invoice, and Purchase Orders, for timely inter-company processing and invoicing.
• Generate Work Orders for internal review, approval and distribution, once Customer Orders have been loaded on the system.
• Open electronic and hardcopy project files and folders and transfer all relevant quotations and supporting documentation, once a sales quotation becomes an official customer order or project contract.
• Capture quotation and customer order information on Marketing Report, for easy access to customer quotation and order history. Manage and upkeep Marketing Report daily.
• Maintain a weekly / bi-weekly planner to work out and action daily priorities, log and track customer inquiries, at every stage of the sales process with prospective and / or existing clients.
• Provide accurate, detailed and timely information regarding activities and queries of sales representatives and all prospective and / or existing customers, weekly / bi-weekly.
• Keep regular contact and communication with the factory on production status of priority orders.
• Generate monthly reports for quotation to order turnaround, sales targets, statistics on movements of specific product categories, up-sells etc.
• Communicate effectively with transporters, logistics providers, procurement, and other operational stakeholders for scheduled and timeous movement of goods.
• Liaise with all relevant departments and managers regarding daily operational requirements, production status, and sales demands and targets.
• Collaborate and interact effectively with all employees in the company.
• Timely complete applications forms and documents and submit for marketing events like trade shows and expos etc.
• Complete supplier vendor application forms, and update account information on vendor portals when required.
• Manage and maintain customer relations and customer portfolios.
• Administer and issue customer applications forms for new and prospective customers.
• Telephonically assist customers with queries daily.
• Liaise with customers regarding job completion dates, delivery dates, tender submissions, quotation progress, or any other relevant information as required.
• Write professional letters to communicate with customer on official matters.
• Manage and maintain all social media pages, website updates, calendars and notebook gestures, product catalogues, and all other sales and marketing materials.
• Manage and maintain documents such as invoices, delivery notes, dispatch notes, collection notes, waybills, transfer notes, and other related documents, to keep proper control and records.
• Timely process and file documents on the Server and in the Project Files.
• Sort, organise, and maintain proper filing of documentation.
• Maintain general and proper housekeeping of working area.
• Ensure compliance with all company policies, processes, procedures, standards, regulations, and code of conduct.
• Ensure compliance with all customer standards, regulations, code of conduct, and policies.
• Carry out general admin and ad-hoc duties as required to ensure proper and efficient functionality of the Sales and Marketing department.

Requirements : Work Experience

• 5 years minimum working experience within the Steel and Metal industry, or Engineering Industry.
• 5 years minimum working experience with an ERP system such as Sage, Pastel, Syspro, Oracle, SAP, Palladium etc.

Other Experience :

• Experience with sales of valve and piping products will be an added advantage.
• Experience with valve manufacturing will be an added advantage.
• Experience with pipe fabrication will be an added advantage.
• Experience with any other Steel Manufacturing and Engineering industry will be an added advantage.
• Experience with Customer Relations Management (CRM).

General Requirements

• Must have a valid drivers license.
• Own reliable transport.
• Must be willing to work overtime when required.
• Residing within a 20km radius from the company will be preferable (Modderfontein, JHB].)

Qualifications :

• Matric / Grade 12
• Certificate or Diploma in Accounting, Finance, Supply Chain Management, or Business Management.
• Certificate in Project Management and Planning will be an added advantage.
• Certificate in Mechanical Engineering will be an added advantage.
• Any other qualifications or skill straining and certifications will be an added advantage.

Should you not receive a response within 10 working days, please consider your application as unsuccessful