Technical Sales Consultant

Ntice Search Solutions; Johannesburg; Remote; ZAR 400 000 - 600 000; Full time

Job summary

A leading automation solutions provider is seeking a Technical Sales Consultant to join their Gauteng team in a remote role. The ideal candidate will have a strong background in technical sales within the access automation or electronic security sector, with at least 3 years of experience. Responsibilities include fostering relationships with installers, conducting site visits, and providing technical support. A valid driver's license and reliable internet connection are essential for this role.

Qualifications

• Minimum 3 years in technical sales or field support roles.
• Understanding of access automation products and applications.
• Knowledge of the Gauteng installer and automation market.

Responsibilities

• Build and maintain strong relationships with installers.
• Conduct site visits for installations and provide technical guidance.
• Document site visit outcomes and provide feedback.
• Submit weekly strategy reports on market trends and sales activities.

Skills

Technical sales experience

Relationship building

Problem-solving skills

Effective communication

Territory management

Education

Matric or equivalent

Technical Diploma or N4 in Electrical/Electronic Engineering

Tools

CRM systems (e.g. Zoho)

Job description

Overview

Our client, a well-established company that manufactures and distributes access automation and control products for residential, commercial, and industrial uses, is seeking a driven and technically proficient Technical Sales Consultant to join their Gauteng team in a remote capacity.

This role is ideal for a self-motivated individual with strong technical sales experience in the access automation or electronic security industry.

The successful candidate will thrive in the field, engaging closely with installers, distributors, and key stakeholders to build relationships, promote product adoption, and identify opportunities for growth.

Duties and Responsibilities

Build and maintain strong relationships with installers in Gauteng, supporting their product knowledge and sales approach.

Act as a conduit between local installers and the company's service departments.

Support and empower installers to promote the full product and service offering.

Encourage upselling and cross-selling through installer channels and expand the installer network in Gauteng.

Conduct site visits for installations, diagnostics, and escalations; provide advanced technical guidance.

Escalate unresolved issues to Product Quality or Technical Support teams.

Document site visit outcomes and provide feedback to enhance development and support.

Identify and deliver product training in the field; act as a brand ambassador.

Log all installer interactions in the CRM (e.g. Zoho) and ticketing systems.

Submit weekly strategy reports on site visits, feedback, market trends, and sales activities.

Provide weekly reports and actionable sales / market insights.

Drive measurable product adoption in assigned Gauteng regions.

Minimum Requirements

Education and Experience: Matric or equivalent (Technical Diploma or N4 in Electrical / Electronic Engineering advantageous).

Minimum 3 years in technical sales or field support roles, preferably in access automation or electronic security.

Understanding of access automation products and applications is a strong advantage.

Knowledge of the Gauteng installer and automation market is highly desirable.

Key Competencies

Advanced technical and problem-solving skills.

Strong relationship-building and customer engagement.

Clear verbal and written communication.

Self-motivated with effective territory management.

Collaborative across functions and teams.

Functional Skills

Reliable vehicle and valid driver's license (essential for travel within Gauteng).

Stable internet connection for VoIP, remote meetings, and CRM usage.

Key Interfaces: Sales leadership, Technical Support, Product Quality, Support Customer Experience team, Fellow Technical Sales Consultants, Technical Sales Coordinator.