Technical Marketing Lead – Refractories for Steel

Rhi Magnesita; Gauteng; Hybrid; ZAR 400 000 - 500 000; Full time

Job summary

A leading supplier of refractory products is seeking a Technical Expert in Gauteng, South Africa. The role requires over 10 years of experience in technical marketing or refractories application in the steel industry. Duties include leading technical marketing strategies, resolving customer complaints, and coordinating solutions to ensure customer satisfaction. Ideal candidates will have excellent communication skills, be proficient in English, and possess a relevant engineering degree. This position offers a collaborative work culture and competitive annual salary.

Benefits

Health Insurance

Pleasant working atmosphere

Dynamic team environment

Qualifications

• 10+ years of experience in technical marketing or application of refractories in steel production.
• Experience in quality management systems is a plus.
• Extensive travel required, visiting customers 40% of the time.

Responsibilities

• Lead technical marketing of products in the region.
• Resolve customer complaints and perform product failure analysis.
• Create technical offers and provide detailed application knowledge.

Skills

Problem-solving competence

Customer orientation

Cooperation and communication skills

MS Office skills

Proficient in English

Education

Bachelor's or Master's degree in engineering

Job description

A leading supplier of refractory products is seeking a Technical Expert in Gauteng, South Africa. The role requires over 10 years of experience in technical marketing or refractories application in the steel industry. Duties include leading technical marketing strategies, resolving customer complaints, and coordinating solutions to ensure customer satisfaction. Ideal candidates will have excellent communication skills, be proficient in English, and possess a relevant engineering degree. This position offers a collaborative work culture and competitive annual salary.