Technical Manager

Libstar; Cape Town; On-site; ZAR 850,000 - 1,150,000; Full time

Job summary

Libstar in Cape Town is seeking a seasoned Quality Assurance Manager to design, implement and maintain the site’s food safety and quality management systems, ensuring regulatory compliance and supplier regular audits.

You will lead cross-functional teams, drive NCR closure, manage budget for technical activities, and mentor staff to uphold GMP, PRP and allergen controls across the facility.

Qualifications

• Tertiary Degree or Diploma in Food Science, Microbiology.
• Supplementary advanced training in Food Safety Systems.
• At least 5 years’ quality assurance management experience.
• Minimum 6-8 years’ experience in food manufacturing.

Responsibilities

• Design and implement food safety and quality management systems at the site.
• Lead third party/customer audits and facilitate corrective actions.
• Manage customer complaints within targets and maintain relationships.
• Approve raw materials and packaging for new product development.
• Ensure compliance with all food safety regulations and pest control.
• Maintain site certifications and oversee GMP/PRP programs.

Skills

QA management

Food safety

Auditing

Traceability

GMP

Education

Food Science degree

Microbiology degree

Job description

Purpose of the Role

Responsible for the design and implementation of food safety and quality management system/s, site specific as well as ensure periodic review/revision of an appropriate product quality and food safety program at the facility.

Main Tasks/Responsibilities

• Understand customer requirements and design and implement an appropriate system to meet the requirements.
• Manage customer complaints within targets
• Seek to continuously improve customer relationships through closely working with the internal and external customer
• Liase with NPD department during product development to approve developmental technical processes.
• Update and approve product specifications for customers including on WW portal
• Update and approve product specifications for customers including on WW portal
• Lead all third party/ customer audits for the site and facilitate closing of corrective actions
• Conduct and participate in supplier audits
• Sign off all new raw materials and packaging for new product development purposes
• Ensure all raw material approved is within specification, including approval of raw materials from alternate suppliers
• Liase and provide service rating for all external service providers at site level
• Manage the technical budget
• Assist in compiling the necessary information for budget reviews
• Monthly technical reports
• Conduct and document food safety team meetings
• Trend monitoring and verification reports to identify areas of improvements
• Release at site level all documentation as distributed by the Group Document Controller
• Understand the Amaro Foods food safety and quality management system and ensure proper implementation and maintenance thereof at site level
• Continuously improve the food safety documented traceability system for the site to ensure proper due diligence.
• Adhere to all relevant legislation and ensure all final product label information meet legislative requirements
• Ensure all site certifications are maintained at the appropriate standards
• Set up and adherence to training plan that aligns to requirements of quality / food safety management system
• Continuously review and update site allergen management programs as part of risk management
• Ensure timeous close off of NCR’s relevant to the Technical Department, including identification of repeating total NCR trends to drive continuous improvement.
• Promote a culture of quality and food safety management within the site
• Implement and monitor performance of GMP and PRP programs in the facility
• Identify quality control points within processes and ensure suitable controls are implemented
• Continuously review quality and food safety risk assessments in line with emerging risks and regulatory requirements.
• Conducting all relevant compliance testing and ensuring all corrective actions are closed off
• Ensuring internal audits are conducted as per internal audit schedule and appropriate action is taken to address deviations
• Participate in cross site audits
• Actively seek continuous improvement initiatives – stay abreast of industry and customer / requirements and international trends with regard to relevant standards and identify and implement improvement
• Utilisation of the traceability function in TransLution's Eazy Query to ensure that production quality is followed and fully traceable throughout the production lifecycle
• Comply with the necessary Occupational Health and Safety requirements
• Ensure compliance to all food safety regulations, pest control and housekeeping.
• Participate in personal hygiene checks
• Ensure compliance to all food safety legislation and regulations, organizational food safety management system requirements.
• Live the brand by living our core values
• Always striving to do your best

Requirements

• Tertiary Degree or Diploma in Food Science, Microbiology
• Supplementary advanced training in Food Safety Systems
• At least 5 years’ quality assurance management experience
• Minimum 6-8 years’ experience in food manufacturing