Technical Lead - Screen

Amrod Corporate Solutions Proprietary Limited.; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A corporate solutions provider in Johannesburg is seeking a professional to enhance quality standards within the department. Responsibilities include developing strategies, monitoring quality metrics, conducting audits, and leading training initiatives. The ideal candidate should possess strong leadership skills and technical expertise in quality management practices, along with the ability to identify training needs and develop effective programs. This role fosters a collaborative work environment and promotes continuous improvement.

Qualifications

• Strong technical expertise in quality management practices.
• Proven leadership capabilities and team management skills.
• Experience in developing training programs and materials.

Responsibilities

• Develop and implement strategies to enhance overall quality standards.
• Monitor and analyse quality metrics and performance indicators.
• Conduct regular quality audits for compliance.

Skills

Behavioural Dimensions Required

Technical Expertise

Leadership and Team Management

Process Improvement

Quality Management

Training and Development

Analytical Thinking

Project management

Attention to Detail

Job description

Key Competencies

• Behavioural Dimensions Required
• Technical Expertise
• Leadership and Team Management
• Process Improvement
• Quality Management
• Training and Development
• Analytical Thinking
• Project management
• Attention to Detail

Key Performance Area

Develop and implement strategies to enhance overall quality standards in the department.

Monitor and analyse quality metrics and key performance indicators (KPIs) to identify areas for improvement.

(internal and external rejects)

Conduct regular quality audits to ensure compliance with standards and procedures.

Identify skill gaps and training needs within the department.

Collaborate with trainers and the training administrator to design and deliver effective training programs.

Monitor and evaluate the effectiveness of training initiatives and provide feedback for improvement.

Facilitate knowledge transfer and mentorship to enhance technical skills and capabilities of team members.

Develop and document standard operating procedures (SOPs) to ensure consistency and best practices along with trainers and relevant stakeholders.

Share technical knowledge and expertise through training sessions, workshops, and one-on-one coaching.

Lead and motivate the departmental team, fostering a culture of continuous improvement.

Promote collaboration and effective communication within the team and cross-functional departments.

Collect, analyse, and interpret relevant data and metrics to monitor performance and identify quality and technical breaks in process.

Prepare regular reports on quality, training outcomes, and process improvements.

Present findings and recommendations to the technical manager and stakeholders for review and action.