Technical Advisor

Afgri; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading agricultural solutions company based in Cape Town is looking for a Qualified Technician to provide technical support and training to technicians and enhance customer service skills. The ideal candidate will have 5 years of experience, good communication skills, and be willing to travel. A valid driver's license is required. This position aligns with the company's Employment Equity Policy.

Qualifications

• 5 years related experience after qualification, including management exposure.
• Valid driver's licence.

Responsibilities

• Provide technical support to technicians and mechanisation employees.
• Train staff and enhance skill levels.
• Deliver customer service and report on activities.

Skills

Technical support

Coaching and training

Communication skills

Problem analysis

Education

Qualified Technician

Tools

MS Office

Job description

To provide support and technical advice where specialized knowledge is required to resolve problems, and enhance skill levels of customers and support staff

REQUIRED MINIMUM EDUCATION / TRAINING

Qualified Technician

Valid driver's licence

REQUIRED MINIMUM WORK EXPERIENCE

5 Years related experience after qualification, including management exposure

KEY PERFORMANCE AREAS

Technical support to technicians and mechanisation employees
Training
Customer service
Reporting

TECHNICAL KNOWLEDGE / COMPETENCIES

Good knowledge of AFGRI's product range
Computer literacy (MS Office and job related programs)
Good verbal expression and communication skills
Coaching and training skills

BEHAVIOURAL COMPETENCIES

Willingness to travel and work irregular hours
Problem analysis
Business acumen
Customer orientation
Self starter
Accountability
Self development

Closing Date : 20 November

• Please note that correspondence will be limited to shortlisted candidates only.

Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of this position will be aligned with AFGRI's Employment Equity Policy. Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information.

A law, known as the Protection of Personal Information Act, 4 of (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner. In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information.

These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, which HR Processing Notice, we request that you kindly download and read.