Tech Ops Admin (EWorks) — Field Support & Workflow

O'Brien Recruitment; Milnerton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Technical Operations Administrator in Milnerton, Western Cape. The ideal candidate will have 3-5 years of service administration experience, strong proficiency in EWorks, and a diploma in a relevant field. Responsibilities include providing administrative support to technical teams, managing job flow, and ensuring high standards of communication and quality assurance.

Qualifications

• 3–5 years proven Service Administration experience.
• Experience with EWorks system is essential.
• Matric is required.
• A valid driver’s licence is necessary.
• Strong administrative skills and coordination ability.

Responsibilities

• Provide full administrative support to technical field teams.
• Manage job flow through EWorks (logging, tracking, updating, closing).
• Coordinate call logging, job cards, follow-ups and completion.
• Ensure internal clients are supported in line with the SLA.
• Maintain internal quality assurance standards.
• Handle quotes, purchase orders and documentation.
• Keep communication tight between teams, contractors and internal departments.

Skills

Administrative support

Coordination ability

Attention to detail

Education

Diploma in Business Administration

Diploma in Operations Management

Diploma in Call Centre Management

Tools

EWorks

Job description

A recruitment agency is seeking a Technical Operations Administrator in Milnerton, Western Cape. The ideal candidate will have 3-5 years of service administration experience, strong proficiency in EWorks, and a diploma in a relevant field. Responsibilities include providing administrative support to technical teams, managing job flow, and ensuring high standards of communication and quality assurance.