Tech Officer : Network Field Operations

Telkom; Paarl; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A telecommunications provider is seeking a Tech Officer for Network Field Operations in Paarl, Western Cape. This role involves installing and maintaining network equipment, performing inspections, and ensuring compliance with standards. The ideal candidate will have at least a year of relevant experience and a valid driver's license. This position may require travel and work outside of normal hours.

Qualifications

• At least 1 year experience in Network Field Operations.
• Valid Drivers license.
• Prepared to travel and work outside of normal hours.

Responsibilities

• Install, recover, repair, and maintain network equipment.
• Conduct network inspections and ensure compliance.
• Manage resources and documentation related to field operations.

Skills

Communicating

Problem Solving

Planning

Education

NQF 4 : Grade 12

OR NQF 3 : Grade 10 (Int)

Job description

Job Title

Tech Officer : Network Field Operations

Job Location

Western Cape, Paarl

Deadline

November 28, 2025

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Core Description

• To install / recover / repair / maintain telephone equipment / services / cables / wireless / fibre technology and related products to satisfy customer needs.

Job Responsibilities

OUTPUT 1

• Co-ordinated Resources
• Determine and analyse objectives Determine resource requirements
• Identify available resources
• Secure required resources
• Monetary
• Mechanical aids
• Storage and Packaging Material

OUTPUT 2

• Maintained Resources
• Inspect resources
• Replace and secure resources
• Comply to yard rules
• Update records
• Determine resource requirement
• Maintain tool list
• Check and clean tools / equipment
• Replace faulty tools / equipment
• Equipment
• Vehicles
• Tools
• Material
• Yards
• Test / safety equipment
• Standard Tool Kit
• Specialized Tools Accommodation

OUTPUT 3

• Processed Documentation
• Obtain / receive documentation
• Update / verify completed documentation
• Submit documentation
• File documentation
• Commissioning / de-commissioning report
• Quality / SHE / Productivity forms
• Inspection forms / Tools / Vehicles
• Damage / accidents reports
• TBI reports
• Loss control forms
• Overtime
• Request for material
• Recoveries
• Electronic Documentation
• Compliance
• Key and Control forms
• Vehicle Logsheets
• Daily worklog
• IE 195
• Power records

OUTPUT 4

• Performed Network Inspections
• Receive / identify need
• Obtain documentation
• Execute inspection
• Liaise with customers / contractors
• Provide feedback to role players
• Access network
• Bush cutting
• Quality (360)
• New Works
• Acceptance Testing Cables identifying faulty cables

OUTPUT 5

• Repaired / Maintained Cable Network
• Do quality (360) & Photo quality
• Receive and interpret instruction and / or authorisation
• Request and / or obtain material
• Prepare / secure work area
• Diagnose and localise fault and / or task
• Apply / adhere to SHE procedures
• Complete task and / or repair fault
• Update cable records
• Rehabilitate work area
• Overhead distribution
• Street distribution cabinet
• Outdoor distribution points
• Indoor distribution points
• Cable, Underground / 4 pair UG MDF (Unmanned exchanges)

OUTPUT 6

• Installed or Recovered Equipment and Systems
• Receive and analyse request for installation or recovery
• Obtain installation and recovery details
• Perform pre-installation test on the Access Network
• Install / Recover equipment / systems Commission equipment / systems
• Perform functional test
• Handle keys / loose coins / Containers
• Communicate with customer
• Obtain installation clearance
• Liaise with key role players
• Clear work area
• Restore working area / walls / floors
• Inspect vehicle
• Obtain material
• Plan daily routine
• Apply / adhere to Safety Regulations and Standards
• All Payphone Equipment and Accessories
• Ad hoc projects
• Customer services
• Loop extenders and amplifiers
• Pair gain systems
• Business Systems
• ISDN (Basic Rate)
• Value added products
• TDMA
• Pre Paid
• SOR Systems
• DECT / DRMASS / CT2ADSL
• Wi-Max
• WCDMA
• EMGW
• TM (Telkom Mobile)
• UMC
• Party line systems
• Terrestrial line / phone
• Cabling / Indoor / Outdoor / FLLA

Core Competencies

FUNCTIONAL KNOWLEDGE

• ADSL; Broadband Technologies; EMGW; Equipment; Installation / Maintenance Procedures; Legislative Technical Environment Terminology; NetworkInfrastructure; Policies and Procedures; Products; Safety Regulation and Standards; Telkom Mobile Test Equipment; WCDMA; Wi-max; WirelessTechnology; CLICK compliance, MiMix Vehicle Compliance

FUNCTIONAL SKILLS

• Communicating; Computer Literacy; Hand / Eye / Ear Coordination; Marketing Techniques; Planning; Problem Solving

ATTITUDES / LEADERSHIP COMPETENCIES

• Accountability; Accurate; Confident; Continuous Performance Improvement; Conscientious; Customer orientated; Diligence; Honesty; Initiative;Proactive; Respect; Responsible; Tactful; Teamwork; Trustworthy

Certifications

Education

• NQF 4 : Grade 12 and relevant modular training
• OR NQF 3 : Grade 10 (Int) and relevant modular training

Experience

• 1 year experience

Additional Information

• Outputs (continued) :

OUTPUT 7

• Repaired / Maintained Equipment / Systems
• Receive and analyse fault / maintenance information
• Diagnose / localise fault
• Apply / adhere to required SHE procedures
• Repair or refer fault
• Perform routine maintenance
• Modify / upgrade
• Conduct functionality tests
• Inspect and Clean all Sub Assemblies
• Perform manual test report
• Recover / return faulty component
• Handle keys / loose coins / Containers
• Complete documentation
• Repair / replace lock
• Clear fault on system
• Liaise with key role players
• Clear working area
• Restore working area / walls / floors
• Communicate with customer
• Inspect vehicle
• Obtain material
• Plan daily routine
• All Payphone Equipment and Accessories
• Ad hoc projects
• Customer service
• Pair gain systems
• Business Systems
• ISDN (Basic Rate)
• Value added products
• Pre Paid
• SOR Systems
• TDMA
• DECT
• Party line systems
• Loop extenders and amplifiers
• Terrestrial line / phone
• Cabling / Indoor / Outdoor
• ADSL
• Wi-Max
• WCDMA
• EMGW
• TM (Telkom Mobile)
• UMC
• FLLA

OUTPUT 8

• Established and Maintained Customer Relations / Liaison / Queries
• Receive and analyse request from role players
• Determine key role player
• Obtain information
• Establish professional relationship
• Maintain professional relationship
• Receive enquiry Analyse enquiry
• Prioritize enquiry
• Process customer enquiry
• Channel to relevant section
• Advise customer on progress of complaint / query
• Follow up with comments
• Provide feedback
• All Telkom products and accessories
• All contracts with customers

OUTPUT 9

• Dismantled / Recovered Equipment
• Receive serial numbers
• Inspect vehicle
• Liaise with key role players
• Plan the dismantlement / recovered activities
• Dismantle equipment
• Inform customer
• Obtain dismantlement clearance
• Complete documentation
• Equipment
• Wi-Max Types :
• ISDN Equipment
• Pair Gain Systems
• Payphone Equipment
• Private Phones
• Anti Line Tapping Devices
• Radio Links
• Telephone Instruments
• Keys & Containers
• EMGW
• FLLA

Experience

• 12 Months relevant experience in the Network Field Operations.

Special Requirements

• Valid Drivers license
• Prepared to travel
• Ability to travel and stay out overnight
• Ability to work outside of normal working hours

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces
• Engineering / Technical jobs