Team Leader, Branch

Standard Bank Group; Virginia; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading financial institution in Virginia, South Africa, is looking for a candidate to ensure the effective functioning of a Point of Representation (POR). The role requires managing operational aspects and aligning with client experience requirements. Candidates should have 3-4 years of experience in client coverage within personal banking and a relevant FAIS qualification. This is a full-time, on-site position.

Qualifications

• 3-4 years of relevant experience in client coverage and personal banking.
• Relevant FAIS qualification and front line experience in serving customers.
• Knowledge of other departments and functions within a branch.

Responsibilities

• Ensure effective functioning of Point of Representation (POR).
• Handle operational aspects and align with client experience requirements.
• Meet sales and service objectives.

Skills

Hyperion

Acquisition

Asset Management

ABAP

ActiveX

Education

NQF Level 5 (FAIS aligned)

Job description

Responsibilities

To ensure the effective functioning of a Point of Representation (POR) including operational aspects (e.g. security cash etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I Cash Consultant I and CLO are present).

Qualifications

Minimum Qualification

• NQF Level 5 (FAIS aligned)

Experience Required

• Client Coverage
• Personal and Private Banking
• 3-4 years
• Relevant FAIS qualification and experience.
• Front line experience in serving customers in order to meet sales and service objectives.
• Knowledge of other departments and their functions within a branch.

Additional Information

Behavioural Competencies

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Directing People
• Exploring Possibilities

Technical Competencies

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing

Remote Work

No

Employment Type

Full-time

Key Skills

Hyperion,Acquisition,Asset,ABAP,Basic,Activex

Experience

years

Vacancy

1