Team Leader Administration

Firstrand Bank Limited; Johannesburg; On-site; ZAR 400,000 - 650,000; Full time

Job summary

Firstrands Bank Limited is seeking an experienced Trust Administration Team Leader to oversee a dedicated team in fiduciary services. You will coordinate daily operations, ensure quality controls, and maintain compliance with offshore trust regulations while managing client records and trustee communications.

The role emphasises governance, risk oversight, and collaborative problem-solving to provide exceptional client service in a complex offshore trust environment.

Qualifications

• 5 yrs + trust administration experience, with a Fiduciary industry related or Legal qualification

Responsibilities

• Oversee a team of administrators ensuring quality control and risk oversight of trust structures
• Coordinate daily team operations to meet regulatory requirements and internal governance standards
• Prepare trustee-related documents and maintain accurate client records and documentation
• Support compliance with offshore trust legislation and AML standards
• Liaise with trustees and external fiduciary service providers to ensure timely distributions and reporting

Skills

Trust administration

Organisational skills

Client service

Education

Fiduciary/Legal qualification

Job description

Description

To oversee and coordinate daily team operations to ensure efficient task execution, optimal resource utilisation, and a consistent workflow that meets operational objectives and quality standards.

Hello Trust Administration Team Leader

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our Global Fiduciary team, you will be surrounded by unique professionals with, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Responsibilities:

Attend to and oversee to a team of administrators ensuring quality control and risk oversight of trust structures, records, legislation regulatory requirements and internal governance standards, which includes:

• Trust administration tasks on behalf of trustees in offshore jurisdictions
• Cultivate and manage professional relationship with offshore trustees,
• Delivering exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.
• Provides administration, compliance review and operational support to the trustees to enable them to manage the trust in the foreign jurisdiction
• Accurately managing client records and documents
• Preparing trustee resolutions, minutes and other trust related documents per instruction from the trustee
• Co-ordinating trust related distributions, loan repayments, fees and similar per instruction from the trustee
• Assisting with preparing and collating documents and information relating to opening, maintenance and review of trust bank accounts and investment accounts per instruction from the trustee
• Supporting compliance with relevant foreign trust legislation, regulatory requirements and fiduciary obligations
• Assisting with client due diligence and ongoing monitoring requirements in line with AML standards
• Monitoring and tracking statutory filing deadlines and reporting obligations in the foreign jurisdiction
• Liaising with compliance teams, external fiduciary service providers and other relevant parties where required
• Assisting with gathering information and documents required for regulatory, legislative and internal requirements
• Preparing correspondence for review by trusteeli>
• Supporting the trustee with proper governance, record-keeping and audit readiness
• Identifying and escape administrative, compliance or operational risks to the trustee
• Ensuring adherence to internal policies pocedures and service level standards
• Knowledge on relevant offshore jurisdiction trust legislation, relating to trust administration and compliance

Qualifications:

• 5 yrs + trust administration experience, with a Fiduciary industry related or Legal qualification

You will have access to:

• Opportunities to network and collaborate
• A challenging and dynamic working environment
• Gain experience of offshore trust administration
• Opportunities to establish a new team and develop new processes to support trustees in offshore jurisdictions

We can be a match if you are:

• An experienced trust administrator
• Technical understanding of offshore trusts administration including onboarding, terminations and POEM
• Have exceptional organizational skills
• Have good accounting skills
• Provide fantastic client service
• Adaptable and curious
• Able to analyse complex data sets
• Thrive in collaborative

Are you interested to take the step? We look forward to engaging with you further.

All appointments will be made in line with FirstRand Group’s Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities. For us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information
confidential unless we are required by law to disclose this information to other parties.

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

29/10/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.