Team Leader, 3P Marketplace

Amazon; Cape Town; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading e-commerce platform in South Africa is seeking a Marketplace Team Lead to drive Seller growth. The successful candidate will manage a team, analyze performance data, and work with stakeholders to maximize revenue. With a Bachelor’s degree and experience in e-commerce, this role is pivotal in shaping the future of online selling in South Africa.

Qualifications

• 3+ years of team leadership experience.
• Experience influencing internal and external stakeholders.
• Experience working in e-commerce, retail, supply chain, or financial services.

Responsibilities

• Execute the strategy for Seller growth in South Africa.
• Manage and develop a team to deliver on financial goals.
• Analyze Seller and program performance trends.

Skills

Team leadership

Data analysis

Stakeholder management

Sales CRM tools like Salesforce

E-commerce knowledge

Education

Bachelor’s degree

Tools

Salesforce

Job description

Amazon.co.za has arrived in South Africa! It is an exciting time to be part of a team that will continue to innovate to bring value, convenience, and delight to our customers around the world, and now to South Africa. Amazon South Africa (ZA) Marketplace Team is looking for a dynamic, analytical and creative Marketplace Team Lead to drive and lead the team growing Sellers.

The successful candidate will lead a team responsible for helping online Sellers expand and grow their businesses by partnering with Amazon. The Team Lead will be responsible for delivering business growth and maximizing revenue generation across various product families.

Operating in a fast-moving and often ambiguous environment, the successful candidate will have full responsibility for team performance and of achieving business and financial objectives. As part of the role, the Team Lead will need to analyze sales and traffic data to identify opportunities to help existing sellers succeed in the marketplace and provide competitive knowledge towards the generation of leads to recruit new sellers. The Team Lead will work with a wide range of internal stakeholders both within and outside the country to support the consolidation of existing and development of new services. The successful candidate will need to take the lead on strategic projects that will drive business growth and shape the future of Amazon Merchant Services.

Key job responsibilities

• Execute the strategy for Seller growth in ZA.
• Manage and develop a team to deliver on financial goals in the Marketplace business.
• Achieve business and financial objectives and lead the growth of Amazon’s third‑party business.
• Analyze Seller and program performance trends, diagnose root cause of performance and create actionable plans for operational improvements.
• Use data to provide insights to business leaders and is able to effectively represent the function in various forums (WBRs/MBRs/QBRs etc.).
• Lead a team of Account Managers to meet Seller recruitment goals (revenue/program adoption etc.).
• Identify and manage projects to improve customer and seller experience, working closely with internal and external teams.
• Lead recruiting and hiring efforts across direct team and broader organization.
• Implement account management best practices and SOPs into the business development framework.

A day in the life

Your day will be a dynamic blend of executing strategies for own portfolio of Managed Sellers, drive a high performing team with strategy and monitoring execution. You'll collaborate with leaders across teams, make data‑driven decisions to grow Seller revenues and create exceptional marketplace experiences.

About the team

We are a passionate group of innovators committed to helping businesses thrive in the digital landscape. Our team believes in creating opportunities, fostering growth, and delivering exceptional value to sellers across South Africa. We’re not just building a marketplace; we’re building economic potential.

• Bachelor’s degree
• Experience with sales CRM tools such as Salesforce or similar software
• Experience influencing internal and external stakeholders
• Experience providing and effectively communicating strategic and tactical recommendations based on data
• 3+ years of team leadership experience
• Experience representing and advocating for a variety of critical customers and working cross‑functionally
• Experience working in e‑commerce / retail / supply chain / financial services business

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.