Team Leader

Ares Holdings; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading retail distributor is seeking a Team Leader in Johannesburg to oversee daily operations, manage team performance, and achieve sales targets. You'll focus on customer service excellence, inventory control, and team development. Ideal candidates have strong retail management experience and a proven track record in sales and people management.

Benefits

Comprehensive health benefit

Quarterly uniform allowance

50% staff discount

Company performance incentive scheme

Long-service incentives

Holistic employee wellness programme

Qualifications

• Outgoing determined self-starter.
• Proven people management and leadership skills.
• Demonstrated ability to achieve sales budgets.
• Extensive stock management experience.
• Proven merchandising skills.

Responsibilities

• Set and communicate daily sales targets.
• Focus team on delivering excellent customer service.
• Build a team environment through daily meetings.
• Lead and motivate the store team to maximize sales.
• Maintain inventory at target levels.

Skills

Retail management experience

People management

Sales achievement

Coaching and development

Stock management

Attention to detail

Job description

Job title : Team Leader

Job Location : Gauteng, Johannesburg

Deadline : November 07, 2025

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Job Description

Birkenstock Eastgate is looking for Team Leader to join their team.

Sales & Business Development

• Set & communicate daily sales targets to everyone on the team including casuals.
• Focus the team on delivering excellent customer service.
• Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales.
• Grow customer data base and communicate offers regularly.

Team Management

• Build a team environment through daily team meetings and providing regular feedback.
• Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
• Master the feedback process & provide monthly feedback to all team members
• Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
• Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks

Inventory

• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Run daily negative stock report and request relevant adjustments
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained to Birkenstock standards
• Run daily inventory reports

Daily Operations

• Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
• Ensure visual merchandising of the stock and windows complies Birkenstock standards
• Open and close the store
• Reconcile cash to end of day tender report and prepare banking
• Bank takings

Month End

• Prepare month end reports

Individual Attributes :

• Outgoing determined self starter
• Retail management experience preferably at a national retail chain
• Demonstrated ability to achieve sales budgets
• Proven people management and leadership shills
• Excels at coaching, driving and developing a team
• Extensive stock management experience
• Proven merchandising skills
• Excellent attention to details

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit
• Quarterly Uniform allowance
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.
• Sales / Retail / Business Development jobs