Team Leader

Huntswood; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading service provider in Durban is seeking a Team Leader to drive performance for clients and their customers. The role involves providing guidance, managing tasks, and monitoring team performance. The ideal candidate should have 1-2 years of experience leading teams, preferably in the financial services sector, and must possess strong communication and leadership skills. This position offers an opportunity to cultivate a positive work environment focused on operational efficiency and quality improvements.

Qualifications

• Minimum 1-2 years experience leading teams is essential.
• Strong experience within the financial services space such as Insurance, Banking, or Consumer Credit.
• Clear HR Records are required.

Responsibilities

• Provide direction and motivation to team members.
• Assign tasks based on skills and workload.
• Track team performance against KPIs or goals.
• Serve as a link between management and the team.
• Address operational challenges promptly.
• Prepare and submit performance reports to managers.

Skills

Planning

Leadership

Analytical

Conflict resolution

Strong communication

Education

Matric / NQF 4

Job description

Job title: Team Leader

Job Location: KwaZulu-Natal, Durban

Deadline: January 03

Huntswood is looking for a Team Leader with the right talent and skills to lead our team.

The purpose of the role is to drive performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality, sales and operational efficiency.

Job Responsibilities

Leadership & Guidance

• Provide direction and motivation to team members.
• Act as the first point of contact for team-related issues.
• Foster a positive and productive work environment.

Task Management

• Assign tasks based on skills and workload.
• Monitor progress and ensure deadlines are met.
• Manage resources effectively.

Performance Monitoring

• Track team performance against KPIs or goals.
• Conduct regular check-ins and feedback sessions.
• Identify training needs and support development.

Communication

• Serve as a link between management and the team.
• Communicate company policies, updates, and objectives.
• Resolve conflicts and maintain team harmony.

Problem-Solving

• Address operational challenges promptly.
• Escalate issues when necessary.
• Implement solutions to improve efficiency.

Reporting

• Prepare and submit performance reports to managers.
• Highlight achievements and areas for improvement.

Job Requirements

• Minimum 1-2 years experience leading teams - Essential
• Strong experience within the financial services space - e.g. Insurance / Banking / Consumer Credit
• Minimum qualification of Matric / NQF 4Matric / NQF4
• Clear HR Records

Required Skills

• Planning
• Leadership
• Analytical
• Conflict resolution
• Strong communication